Web Delivered Web - Server list player count doesn't work

[bracho]

What is the scope of your bug report?
Web

Short description of the bug
Server list player count doesn't work

Detailed description of the bug
The server page https://www.edgegamers.com/servers does not display player count. Currently 20+ people in TTT but lists player count as 0

Attachments
File(s) attached

 

[AndrewW]

bracho Thanks for the report.

We changed a few of the servers around and this one got dropped. It is fixed now.

On a side note: we were thinking it might be more harmful then good to show the player counts on our servers especially when they are at low pop. Someone visiting the server list will think "oh there's nobody on why would I join?"

Let me know what y'all think about that ^ our goal is to promote server activity

 

[redchance]

bracho Thanks for the report.

We changed a few of the servers around and this one got dropped. It is fixed now.

On a side note: we were thinking it might be more harmful then good to show the player counts on our servers especially when they are at low pop. Someone visiting the server list will think "oh there's nobody on why would I join?"

Let me know what y'all think about that ^ our goal is to promote server activity

Adding to this, It doesn't appear that clicking launch opens any of the CS2 servers.

 

[AndrewW]

Adding to this, It doesn't appear that clicking launch opens any of the CS2 servers.

I swapped the Steam connect URL with the actual server IPs instead of the DNS names. Let me know if that fixes it.

 

[redchance]

I swapped the Steam connect URL with the actual server IPs instead of the DNS names. Let me know if that fixes it.

That solved the issue

 

[bracho]

bracho Thanks for the report.

We changed a few of the servers around and this one got dropped. It is fixed now.

On a side note: we were thinking it might be more harmful then good to show the player counts on our servers especially when they are at low pop. Someone visiting the server list will think "oh there's nobody on why would I join?"

Let me know what y'all think about that ^ our goal is to promote server activity

Thanks. I realize you might be asking other admins/users specifically but wanted to add my 2 cents. For me, I prefer the transparency of accurate player counts. If the count was hidden but still at 0 people, the sequence of joining the server, downloading the assets, loading in, and then realizing the server is empty would be a worse overall experience. I think the benefits of attracting additional players who see others are online would outweigh the perceived negatives of seeing a low player count up front. Cultivating server activity can and should be achieved in more purposeful ways!

 

[bracho]

Thanks. I realize you might be asking other admins/users specifically but wanted to add my 2 cents. For me, I prefer the transparency of accurate player counts. If the count was hidden but still at 0 people, the sequence of joining the server, downloading the assets, loading in, and then realizing the server is empty would be a worse overall experience. I think the benefits of attracting additional players who see others are online would outweigh the perceived negatives of seeing a low player count up front. Cultivating server activity can and should be achieved in more purposeful ways!

Sort by server with most players would be cool too :O)