The idea behind the award (or atleast my personal understanding of it) This award of for the members that go out of there way to alt tab out of there games to deal with issues or to continually bend over backwards to respond to questions or problems others are having. Someone that helps others before ones self. This is of course a continued thing because we are looking for the actual character in a person not just a one time thing. Anyone can help a lady across a street... how many can give their lives to helping others?