(1a) (Windows 5) Go to your Start menu and select run. In the box, type
then press enter.
(1b) (Windows 6 or 7) Go to your Start menu and in the search bar type
regedit. Press enter.
The Registry Editor should come up.
NOTE: You must have administrative permissions to modify the registry.
(2) Navigate to HKLM/Software/Microsoft/CurrentVersion/Run. Use the navigation pane on the left side of the window.
In the right pane, you should see a call for the file uroladiw.dll
(3) Right-click on the value and select Delete this Value.
(4) Exit your registry by selecting the 'X' in the top-right corner of the window.
(5) Restart Your computer. Fin!
I hope this helps you! If you have any trouble performing these actions, please feel free to get in touch with the Online Technical Support Chat Staff! (Link found in support staff's signatures.)