I do not know if this has been posted yet but I thought it would help seeing as so many people are having a problem with this.
This is the steam support answer the the question just click on this link and it will walk you through the process.
https://support.steampowered.com/kb_article.php?ref=4100-WEAK-4375
This is the steam support answer the the question just click on this link and it will walk you through the process.
https://support.steampowered.com/kb_article.php?ref=4100-WEAK-4375

















