I hear you Jeff. I work as a business analyst. My fields are policy, procedures, strategic planning, functional specifications, requirements gathering, software testing, QA and a few more. My clients include government at all levels, military and private corporate.
They all have internet security in force....but all it takes is a single hacker. Even having a series of controls for your sensitive network areas may not work. There is a case I heard of from a colleague that never hit the papers. It was in the southern US. A cleaner accessed the inTRAnet of a company while on a midnight shift inside the building and penetrated their files.
Even the best protected system can be hacked. It is a combination of opportunity, luck, skill and determination. The US Pentagon was hacked last year. Valve's security can't be equal to the Pentagon, so it is not surprising that they were hacked.
There are so many hackers out there that statistically, the chances of any company or corporate entity being hacked is 50-50. That's what I tell my clients. The key is that you want to make it harder so it won't take place anytime soon.
Hacking is a fact of life, much like getting a worm or virus. You just hope and pray it doesn't happen to you today. Just let the business day end ok, and hope tomorrow works out - the IT'er prayer
