Results of Steampowered.com diagnostic tool
General System Performance: Failed
Your system does not meet the system requirements for any Source games. This is critical in having an enjoyable play experience.
Your CPU: 2004 MHz
Recommended CPU: 2400 MHz
Total Memory: 512 MB
Available Memory: 209 MB
Recommended Memory: 512 MB
Display drivers: Failed
Your ATI display drivers are currently out of date
For updated drivers, click here
Display Adapter: RADEON X700 Series
Recommended Driver Version: 8.252
Recommended Driver Date: 05/24/2006
Severity: Very High
DirectX: Passed
Your version of DirectX meets the minimum requirements
UDP Ports: Passed
The following UDP ports were reachable.
UDP Port: 27000 - 27040
TCP Ports: Passed
The following TCP ports were reachable.
TCP Port: 27020 - 27040
Background Processes: Failed
The following background processes were found on your system. Please try exiting or uninstalling them, and see if that resolves your issue
Process: C:\Program Files\Xfire\Xfire.exe
XFire is running, which may cause numerous connection problems with Steam and the online games.
Severity: Very High
Process: vsmon.exe
ZoneLabs Firewall Monitor is running on this system. Make sure all required ports are open, and all instances of Steam.exe, hl.exe, and hl2.exe are allowed access to the internet.
Severity: Very High
Loaded Modules: Failed
The following loaded modules were found on your system. Please try exiting or uninstalling the application assoicated with them, and see if that resolves your issue
Module: C:\WINDOWS\System32\ua_lsp.dll
You are infected with ShopAtHome adware, which can cause problems or lag during game play
Severity: Medium
Services: Failed
The following services were found on your system. Please try disabling the service or uninstalling the application assoicated with them, and see if that resolves your issue
Service: Ati HotKey Poller
Ati HotKey Poller has been reported to cause mouse and keyboard lag.
Severity: Low
Layered Service Providers: Failed
The following protocols were found on your system. Please try uninstalling the application assoicated with them, and see if that resolves your issue
LSP: ULTIMATE_ARENA_LSP MSAFD Tcpip [TCP/IP]
ULTIMATE ARENA LSP Internet Hijack.
Severity: High
Audio/Video Codecs: Passed
There were no audio/video codecs found that conflict with Steam or the games.
Additional Information
If Steam continues to crash, try deleting all files and folders in the Steam directory except for steam.exe and the SteamApps folder
If you continue to have problems playing the games, try using the launch options -nosound and -windowed.
Open Steam, then Play games
Right click the Souce game, click properties, then Launch options
add -nosound -windowed, click ok, then close.
If you continue to have problems updating Steam, please exit from Steam, and then delete the following files from your Steam directory.
C:\Program Files\Steam\Steam.dll
C:\Program Files\Steam\SteamUI.dll
C:\Program Files\Steam\ClientRegistry.Blob
If you continue to have problems finding any servers, please exit from Steam, and then delete the following files from your Steam\config directory.
C:\Program Files\Steam\config\serverbrowser.vdf
C:\Program Files\Steam\config\masterservers.vdf
If you continue to have problems with your performance in game, try forcing a lower level DirectX version. Start at the lowest level and go up from there till you find a good level of FPS.
-dxlevel 70
-dxlevel 80
-dxlevel 81
-dxlevel 90
-Open Steam, then Play games
-Right click the Source game, click properties, then Launch options
-add -dxlevel XX, click ok, then close
General System Performance: Failed
Your system does not meet the system requirements for any Source games. This is critical in having an enjoyable play experience.
Your CPU: 2004 MHz
Recommended CPU: 2400 MHz
Total Memory: 512 MB
Available Memory: 209 MB
Recommended Memory: 512 MB
Display drivers: Failed
Your ATI display drivers are currently out of date
For updated drivers, click here
Display Adapter: RADEON X700 Series
Recommended Driver Version: 8.252
Recommended Driver Date: 05/24/2006
Severity: Very High
DirectX: Passed
Your version of DirectX meets the minimum requirements
UDP Ports: Passed
The following UDP ports were reachable.
UDP Port: 27000 - 27040
TCP Ports: Passed
The following TCP ports were reachable.
TCP Port: 27020 - 27040
Background Processes: Failed
The following background processes were found on your system. Please try exiting or uninstalling them, and see if that resolves your issue
Process: C:\Program Files\Xfire\Xfire.exe
XFire is running, which may cause numerous connection problems with Steam and the online games.
Severity: Very High
Process: vsmon.exe
ZoneLabs Firewall Monitor is running on this system. Make sure all required ports are open, and all instances of Steam.exe, hl.exe, and hl2.exe are allowed access to the internet.
Severity: Very High
Loaded Modules: Failed
The following loaded modules were found on your system. Please try exiting or uninstalling the application assoicated with them, and see if that resolves your issue
Module: C:\WINDOWS\System32\ua_lsp.dll
You are infected with ShopAtHome adware, which can cause problems or lag during game play
Severity: Medium
Services: Failed
The following services were found on your system. Please try disabling the service or uninstalling the application assoicated with them, and see if that resolves your issue
Service: Ati HotKey Poller
Ati HotKey Poller has been reported to cause mouse and keyboard lag.
Severity: Low
Layered Service Providers: Failed
The following protocols were found on your system. Please try uninstalling the application assoicated with them, and see if that resolves your issue
LSP: ULTIMATE_ARENA_LSP MSAFD Tcpip [TCP/IP]
ULTIMATE ARENA LSP Internet Hijack.
Severity: High
Audio/Video Codecs: Passed
There were no audio/video codecs found that conflict with Steam or the games.
Additional Information
If Steam continues to crash, try deleting all files and folders in the Steam directory except for steam.exe and the SteamApps folder
If you continue to have problems playing the games, try using the launch options -nosound and -windowed.
Open Steam, then Play games
Right click the Souce game, click properties, then Launch options
add -nosound -windowed, click ok, then close.
If you continue to have problems updating Steam, please exit from Steam, and then delete the following files from your Steam directory.
C:\Program Files\Steam\Steam.dll
C:\Program Files\Steam\SteamUI.dll
C:\Program Files\Steam\ClientRegistry.Blob
If you continue to have problems finding any servers, please exit from Steam, and then delete the following files from your Steam\config directory.
C:\Program Files\Steam\config\serverbrowser.vdf
C:\Program Files\Steam\config\masterservers.vdf
If you continue to have problems with your performance in game, try forcing a lower level DirectX version. Start at the lowest level and go up from there till you find a good level of FPS.
-dxlevel 70
-dxlevel 80
-dxlevel 81
-dxlevel 90
-Open Steam, then Play games
-Right click the Source game, click properties, then Launch options
-add -dxlevel XX, click ok, then close
other then that diagnostics are meningless =P
