Member Relations Information Document

3dsam1

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Manager
Member Relations Information Center


What is Member Relations?

Member Relations is a group under the Member Services Team which has a heavy focus on opening up lanes of communication to bridge the gap between Members, Admins and the Leadership Team.

Member Relations Roster

The Member Relations Team Consists of the following members:
  • Hello! I’m 3dsam1, the Team Lead for Member Relations. I joined eGO back about 3 years ago now, and made my way up as a Leadership Member for Member Services, before creating this team back in February. If you have questions about Member Relations, Member Services, or the community in general, Feel free to reach out! My DM’s are always open, I am also always down to just talk or game.
  • Hi! I’m 4g0tt3nSou1. I have been part of eGO for 4 years now. I quickly found this to be a welcoming place to game. eGO has given me countless hours of enjoyment, and I made it my mission to give back to the community by being EC, Admin, & part of Member Relations. My goal is to continue giving back to eGO as it has given invaluable experience to me; and to help it evolve as time moves forward. I am always on discord, and active on the forums, so if you need anything or want to play a game, HMU!
  • I Cant Carry - CS:GO
  • Karma - CS:GO
  • Hey! I'm Nik, I've been in EdgeGamers for over 10 years now. My goal in member relations is to help EdgeGamers be the best online gaming community and one that is welcoming of everyone. You may not see me in games as much as some of the other members here, but I'm always available on Discord and I'm active on the forums and TeamSpeak.
  • Hola! I’m sopheyy. I am literally the biggest people person you will ever meet. I live to see others succeed and if I can assist that by either helping or teaching, I will move mountains to do so. “How can I help?” - Max Goodwin, New Amsterdam
  • Hello! I’m TinyMuffinLord. I’ve been playing on the CSGO servers for over 5 years and enjoy the unique player interactions and scenarios. My goal in Member Relations is to ensure concerns relating to the community are met and communicated. I will always be trying my best to help you!

What Does Member Relations Do?
Member Relations focuses on building communication between the Members, Admins, and Leadership of the community, we do this through multiple different things such as:

  • Member Relations hosts monthly meetings with our members to address changes that could help connect our members, administrators, and leadership team together. These meetings are an open platform where members would be able to discuss issues and suggestions regarding the community. With the hope of anonymity, Leadership, other than the Member Relations Team Lead, are not able to attend these meetings. A synopsis of the meeting would be pushed to leadership members after the meeting has been concluded. These notes will be available if anyone wishes to see them. After the meeting, the member relations team will get together to discuss the issues that the members brought up, determine possible solutions to the issues, and then send these solutions to the appropriate people.
  • The Member Relations team will also occasionally speak with members and admins requesting to leave the community in order to hopefully determine if any issues caused them to leave, and how the team can potentially resolve said issues.

Why was Member Relations Created?
This is probably the biggest question in regards to Member Relations. Why was such a team created?

The idea behind the Member Relations team is to provide another avenue of communication between the members, admins, and Leadership of the community. By hosting meetings, we allow members to have an open floor discussion where issues are brought up and then directed to the Leadership team to be solved. By doing so, we help eGO realize issues that may not have been known to the leadership team, which allows the community to continue to grow in a positive environment. Additionally, Member Relations was created with the hopes of raising Member Retention by allowing members to realize that issues brought up are taken seriously, and that we do wish to better the community.

How can I join Member Relations

Member Relations is open to any O level admin, with at least 1 month experience of being a full admin. This is a team that is secondary to the normal game groups, and as such, you can be a part of Member Relations while still being in a different game & Specialty team.

If you would like to help out with Member Relations please send me either a message on the forums, or on discord (3dsam#3179) with the following questions answered:

1) What game is your primary game?
2) How often do you play supported games?
3) How long have you been an O-level admin?
4) Do you have a microphone?
5) Are you comfortable speaking in front of groups?
6) What is your Discord ID (E.x: Name#0000)
 
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