Delivered CS:S - Server crashes

[Beyonce]

What is the scope of your bug report?
CS:S

Short description of the bug
Server crashes

Detailed description of the bug
I was playing and just completely crashed out of my game. I didn't think anything of it and reloaded into the game and server, but a few rounds later I saw like 8 people get disconnected at once and realized that several others were getting kicked randomly from the server. It was in increments of like 8 at a time. Everyone came back and said the same thing:

Their games completely closed out as they crashed out of the server. Taken back to the Launch game screen.

 

[jii]

on my side it appears as if yall are only timing out, next time this happens (im inclined to believe it was a transient routing issue and it wont) give me a client log - if you already have one send it please!

 

[Beyonce]

So far, no crashes to report.

 

[Beyonce]

Server was full, then I started seeing people in droves disconnect randomly before I also disconnected. Game crashed out completely. Pubs returned to the server outlining the same experience.

**excuse the double post.
Part of a log. My game crashed as I was getting condump

gameME: Contra (Pos 115, 21,561 points) disconnected (-19 points)
gameME: =(e)= Queen of Ice (Pos 108, 21,790 points) disconnected (Pos -1, -17 points)
gameME: Kapazoum (Pos 458, 13,126 points) disconnected (+22 points)
gameME: COBRA (Pos 771, 7,857 points) disconnected (Pos +3, +34 points)
gameME: Bean (Pos 437, 13,508 points) disconnected (+3 points)
gameME: BlaZert (Pos 1,122, 2,667 points) disconnected (Pos +2, +18 points)
gameME: ⒽⓎⓇⒶⓍ☺ (Pos 376, 14,753 points) disconnected (0 points)
gameME: carlosauv01 (Pos 773, 7,854 points) disconnected (+10 points)
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[mada]

Please fix it. D2 is all I've got.

 

[king:{}]

It happens to me a lot where the server crashes but i wont get kicked out of cs2 its so annoying

 

[WiredWrong]

CS:S D2 server has crashed 6 or 7 times this evening, between 5pm and 10pm EST. Each time it kicks about half the players and also keeps the tally of wins/losses for teams. It seemed to crash about every 45 minutes or so. Would completely close you out of the game, but would reconnect as usual with 1 attempt. Finally, around 9:45pm EST, the server crashed and upon reconnecting, I and others were again disconnected. This happened a total of 3 times within 2 minutes. I'm calling it a night now.

 

[Cascsiany]

Was the game completely crashing and making you reopen it? Or was it kicking you from the server with a message about why you got kicked?

 

[WiredWrong]

CS game program would completely close you out to desktop and make you reopen CS to join again.

 

[Mooshua]

We are aware of an exploit that causes disconnections but I am not aware of any hard server crashes. If anyone has a .dmp file from the crash, please privately message me on the forums to send it, I would love to take a look!

*.dmp files may contain sensitive information such as steam information, chat history, custom materials, and voice data. Only share them with people you trust!

 

[WiredWrong]

I'm not familiar with .dmp files. How can I get you one in the future if this happens again on the server?

 

[Jacks0n]

yup, not gonna lie, the crash sometimes did happen

 

[jii]

I'm not familiar with .dmp files. How can I get you one in the future if this happens again on the server?

They would be located in your game folder, ex

C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Source

 

[WiredWrong]

^ Thanks. After doing some research I figured it out. I need to type "condump" in game console while in game, then I can find that text file in the appropriate folder and get it sent to Tech for analysis next time the server crashes.

 

[Mooshua]

Condump can provide a little bit but it doesn't tell us as much as a .dmp.

We have put basic migitation for one of the crashers on our server, but it is a detection and not prevention. An administrator will need to take action once the attack has occured. I am looking into a better solution for prevention.

 

[osVa]

The server crashed again yesterday. After that crash, Reggie's been gone.

 

[Mooshua]

The server crashed again yesterday. After that crash, Reggie's been gone.

Who's reggie?

 

[Cascsiany]

Who's reggie?

Registration

 

[Daddy Succ]

Seeing as we have changed up some backend items for Source and have yet to receive any additional complaints, I will be closing this. This past week, I have not experienced any crashes or lag on the source server.