Yep, that's right folks. I don't play a ton of games on my xbox360, but we use it as our DVD player. We watched a few minutes of a movie, stepped out for a few minutes, came back and got the dreaded three red lights of death! :-(
So now it's 5-7 weeks of no xbox360...luckily we have a crappy little DVD player we can use, lol, so no 360 is no big deal.
But the hour or so on tech support...now that was the horror of my night!