Reporting System Improvements | Blizzard Post

Mister36

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Post here: https://us.battle.net/forums/en/overwatch/topic/20758356169

" ?Play nice; play fair? is one of Blizzard's core values. It?s something we took to heart in creating Overwatch and remains a priority as we continue to support the game and our players. This not only applies to the new content we develop and the balance changes we make, but also to the features we add or improve upon over time.

We believe that our in-game reporting and player penalty system is one of our most important features, and it?s something we want to invest in significantly over the next year. To this end, effective immediately, we will be issuing increased penalties to players in response to verified reports of bad behavior. In Overwatch, that means anything from abusive chat, harassment, in-game spam, match inactivity (being intentionally AFK), and griefing. If you see someone engaging in any of these types of behaviors, report them. Players in violation will be silenced, suspended, or even banned from the game as a result.

We know that making Overwatch a truly welcoming environment is an ongoing process, and this is only the first step. Over the next several months, we have plans to make additional improvements based on your feedback, including scaling competitive season bans, a notification system that will alert you when a player you?ve reported is actioned, and functionality that will allow us to more aggressively penalize players who attempt to abuse the in-game reporting tool.

We also remain committed to bringing a reporting system to PlayStation 4 and Xbox One. As console players ourselves, we know it?s been frustrating to not have this functionality on your platform. We are actively working on the feature and have many elements of undergoing internal testing right now. Our goal is to implement similar reporting options as are currently available on PC, and any improvements made to PC between now and when it?s available.

Thank you for your vigilance, passion, and commitment to building a welcoming and enjoyable community and helping us make Overwatch the best game it can be."
 
I have already seen a lot of talk of throwers/greifers getting banned. It starts off at one day, no doubt increasing significantly for repeat offenses.

There were some cases that might seem off-putting at first, like this one that I saw:

"I was scrimming against a team who said they were new earlier today. I was checking out their respective picks and sr's and I saw that one of them was 4500 at his season high, but currently 2600. I was confused but I saw he had 15 hours on mei with a 7% winrate. I told my team and we all reported him. He was instantly given an account suspension. We know because he came back on a different account and told us what happened and that's why he left. Man am I excited to see some chronic throwers and toxic people banned. Good on blizzard for this update."

There was also a well known thrower who was banned: Reddit post

It's possible that having a lot of previous reports might flag you and make it easier to trigger bans.

Blizzard has said that you will not be banned for picking "off-meta" heroes (Something a lot of people seemed to be worried about if it was an automated system), and that abusing reporting system can bring punishments.
 
I'm not a fan of the whole "A bunch of my team reported him and he was instantly banned" thing at all. It should be reviewed in some cases. So my $60 game is now bunked cause my team hated me? I can see that happening and trolling ensuing.
 
I'm not a fan of the whole "A bunch of my team reported him and he was instantly banned" thing at all. It should be reviewed in some cases. So my $60 game is now bunked cause my team hated me? I can see that happening and trolling ensuing.

Well, they said that they would punish "Verified" behavior, along with it needing previous reports to activate. I haven't seen anything from anyone who was just banned because 5 people didn't like them. Along with it would not be a permanent ban first offence, and you can appeal the ban and it would most likely get reversed.
 
I wonder if they'll ever add a tribunal system in.
 
I wonder if they'll ever add a tribunal system in.

Well, the terms and conditions of service usually include a guaranteed chance for the player to be proven that he actually cheated, so you must ask them to give you the evidence. If they do not have evidence, they must unban you.
 
Well, the terms and conditions of service usually include a guaranteed chance for the player to be proven that he actually cheated, so you must ask them to give you the evidence. If they do not have evidence, they must unban you.

I'm referring to the old League of Legends system where players would judge and punish other players.
 
Doesn't seem fair. I play a lot of Junkrat and I have teammates that will report me because I'm not playing meta heroes, even if I am carrying the team.
 
Doesn't seem fair. I play a lot of Junkrat and I have teammates that will report me because I'm not playing meta heroes, even if I am carrying the team.

Reports only lead to punishment if Blizzard can verify the authenticity of the reports -- if you haven't actually done anything wrong you won't face any punishment at all. Only people proven to do stupid crimes will pay the stupid time
 

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