Awesome.

[Noise]

After one intense month, I finally got my Xbox 360 back from Best Buy. It had the E 74 error, and some unknown bug thats like a .73% chance of happening to a console, I had a higher chance of getting a hat. But no, I got a super rare error.

Any way I saw the error and looked up what to do, it said to send to microsoft.

My Dad was to stubborn and sent it to BestBuy where he bought it. Geeksquad checked it out and said these words: Sorry sir, but your xbox is broken."
I don't think I would send them the 360 if it was working.

They sent it to Best Buy HQ. The first response was 2 weeks ago saying they received the xbox.
Such commitment to getting it within 4 bussiness days.

Then they said they couldn't fix it, and then it was transfered to microsoft.
They fixed it in 2 days.
Now its returned, and All the arcade games are gone (Until I find out why I can't re download them.)

 

[Clarko]

oh boy. your dad went about it all the wrong way. You know what? Let me bring you into a little secret....Always send it to the manufacturer. Do not call Microsoft especially cause you get out-sourced CSR's from another country.

Do what I do. Just go the support site. Log in, if you do not have a windows live account make one its free. Then fill out the service request and bam you are done. Do not forget to select the option where they send you the box to ship it to them.

People say they do not do this anymore which they do not if you CALL in. On the site it doesn't matter. I have sent mine twice within this year and I have gotten it back within a 4-5 day time frame.

Sucks you went through all that trouble but it happens.

 

[Noise]

oh boy. your dad went about it all the wrong way. You know what? Let me bring you into a little secret....Always send it to the manufacturer. Do not call Microsoft especially cause you get out-sourced CSR's from another country.

Do what I do. Just go the support site. Log in, if you do not have a windows live account make one its free. Then fill out the service request and bam you are done. Do not forget to select the option where they send you the box to ship it to them.

People say they do not do this anymore which they do not if you CALL in. On the site it doesn't matter. I have sent mine twice within this year and I have gotten it back within a 4-5 day time frame.

Sucks you went through all that trouble but it happens.

Thats exactly what I did.

Checked it out on the support site, logged in, and I did the request but my dad didn't listen and just did that. Thanks though for the advice, I'll do this next time my 360 breaks.

 

[Saeten]

God. Sometimes bestbuy just really doesn't help at all.

 

[XeroX]

Yay - Have some awesome sauce!

 

[Tidus]

God. bestbuy just really doesn't help at all.

Fixed.

 

[IceGladiator]

Dude!!! I hate best buy they are a really bad middle man.. but oh well I hope this works out for ya...