Shadow's Tech Support

[ShadowBlade72]

Technical Support Chat

Are you having technical problems that require immediate attention? Don't want to wait for a reply on the forums?
​

If you're having problems and need help quick, our team is usually online but not always on the forums. Which is why I've setup a chat that will alert our technical support team when someone needs help! Just click the link above and if it says "Online" you'll be instantly connected to one of our representatives. If it says "Offline" you can feel free to leave a message and we'll get back to you as soon as someone is back at their computer!

I can't guarantee we will always have the answer to your question, but if you're looking for a quick first look we're here for you!

Hope we can help out!

-Shadow

Current Technical Support Team:
-ShadowBlade72
-Angellas
-Phalanx2157
-Duce
-Stick
-iOprah
-iWhiskey
-RonPaul

Technical Support Tools:
TeamViewer - This tool will allow us to connect to your computer remotely and assist you via that method if necessary. It's a one time connection and there is no installation necessary. Just run the program and you'll be provided with a username and password which you'll have to provide to our support representative. You are free to deny the use of this tool, but it helps us a lot if we can see what you see .

Shadow's list of good programs:

Antivirus:
Avast: http://www.avast.com/
AVG: http://www.avg.com/
McAfee: http://beta.mcafee.com/
Microsoft Security Essentials: http://www.microsoft.com/security_essentials/

Anti-Malware:
Malware Bytes: http://www.malwarebytes.org/
SuperAntiSpyware: http://www.superantispyware.com

 

[Decimyus]

Customer support brought to an unprecedented level! No more mess, no more long, slow forum posts! Get the answers and advice you need at the click of a button!

Advertising aside: Seriously, if you have a computer problem, I would try here first; advice got my computer problem solved!

1st btw.

 

[Whisker Biscuit]

Can you be on the support team if you don't know anything?

Will definitely use this once I get a computer problem, which I hope not to anytime soon

 

[ShadowBlade72]

Can you be on the support team if you don't know anything?

Will definitely use this once I get a computer problem, which I hope not to anytime soon

Lol, it's preferred that you have a background in computers . But I hope you don't have any problems anytime soon either! They're no fun, but that's what I'm here for.

 

[Deathmane]

I'll help! Considering I do Desktop support for BNSF, It'd be a warmup for the day.

 

[ShadowBlade72]

I sent you the details for it via PM. Welcome to the team .

 

[Clarko]

How much is starting pay for being on the team and is there commission on the amount of issues one does fix?

I am not making fun of what your trying to do just trying to have laugh

 

[ShadowBlade72]

Lol . Maybe if we can get a few more people then we can get the uppers to back this little project and maybe get a sticky on this post. I'm just here to try and keep people happy when things go wrong. Hopefully this will catch on and people will actually use us as a first look for their issues. What we cant resolve can always be posted on the forums for further assistance.

 

[Byakuya]

Thanks again 4 the help shadow.

 

[ShadowBlade72]

No problem . Glad I could be of assistance.

 

[ShadowBlade72]

If anyone needs help we're online and ready to assist .

 

[gothroach]

Sent you a PM about the team, ShadowBlade .

 

[Saeten]

Sticky this plox.

 

[ShadowBlade72]

Thank you for your support Prototype .

 

[phalanx]

I would definitely be interested in helping with this. If you need a resume, i can send it in a PM. ;D

 

[ShadowBlade72]

Sure, we'd be happy to welcome you to the team. I'll have to wait until I get home to create your user account, but I'll PM you the details as soon as I have it all setup.

 

[ShadowBlade72]

Don't let this die! We're online and ready to assist ^_^.

 

[ShadowBlade72]

Bump for the day

 

[Ice hearted killer]

cant believe no one needs free tech support

 

[ShadowBlade72]

I think people are afraid of talking to a live person .

PS: DTS wherever you ran off to. Try a BIOS update on your motherboard and see if you don't see an improvement. It seems that a lot of the AM2+ motherboards are made AM3 compatible with a BIOS update.