Well i just got a steam update at around 11:55PM CST. And after updating my password no longer works. After sending a verification code to my email and checked, There was about 3 Lost password email's on the 13th I did not send. However, i cant get on. Anyone else having login issue's after the update? Let me know.
Hacked, or new Update?
- Thread starter Toasty96
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sorry toasty, but I just restarted my steam just for this purpose, and I logged on first try.
Im not going to assume you got hacked, but it definetly looks like it. Try password recovery again in a couple hours or so and if you still cant log on, contact Steam if you can and if all fails you might just have to rebuy your games on a new steam account.
Im not going to assume you got hacked, but it definetly looks like it. Try password recovery again in a couple hours or so and if you still cant log on, contact Steam if you can and if all fails you might just have to rebuy your games on a new steam account.
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Hi Toasty,
Steam updates will not normally lock you out of your account so currently I am assuming that someone has hijacked your steam account. In order to retrieve your account back, click here and follow the necessary steps.
Sorry to hear about this. For future reference, if this is the second time that your account has been hijacked, then you aren't using a very good password. Have your password made up of numbers, letters, capital letters, ect.
Good luck.
Steam updates will not normally lock you out of your account so currently I am assuming that someone has hijacked your steam account. In order to retrieve your account back, click here and follow the necessary steps.
Sorry to hear about this. For future reference, if this is the second time that your account has been hijacked, then you aren't using a very good password. Have your password made up of numbers, letters, capital letters, ect.
Good luck.
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By who? A hacker by chance?
Also, anyone know what this mean's? It looks suspicious.
"Dear Steam user,
This is an automated message generated by Steam account administration. It is being sent in response to a query made by a Steam user to discover all account names associated with a particular CD key.
Steam account name: ******
You can use the above account name to log in to Steam. If you can't remember your password, click on the "Retrieve lost account" button on the Steam login screen.
Signed,
The Steam Support Team"
"Dear Steam user,
This is an automated message generated by Steam account administration. It is being sent in response to a query made by a Steam user to discover all account names associated with a particular CD key.
Steam account name: ******
You can use the above account name to log in to Steam. If you can't remember your password, click on the "Retrieve lost account" button on the Steam login screen.
Signed,
The Steam Support Team"
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That is a scam. These type of people are trying to get your steam information. Steam will never, ever, ask you for your account information because they have it in their database. If you don't have anyway to retrieve the account, then you'll have to buy a new account.
Contact steam support asap :O and explain thoroughly...
They usually take their time (day(s)?) to reply...
And keep that scammail, it might help prove you were haxed...
They usually take their time (day(s)?) to reply...
And keep that scammail, it might help prove you were haxed...
Last edited:
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If he was given the account and can't prove that he owns the account, they won't help him. He needs to show some type of ownership like a CD key, if he has bought a game with a credit card, he'll need to provide his credit card info, ect. Since he was given the account, I am not entirely sure if they can help him but he can definitely contact them just to see. They usually take 2-3 days to respond to customer queries / hijacked accounts.
If all else fails, you'll need to buy a new steam account and re-buy your games. If they can't give you your account back then when you get a new account, make sure that your password is very strong and that no one can guess it.
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That's a typical scam mail. You go to the link (which really looks like a steam site but is not if you look closely at the link) and there if you enter your account name and password it shows them what it is. So basically if you did that you handed them the account. Sorry.
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Contact Steam support.
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