Printer Doesn't Print Black

[Liliana]

I have an HP 5600 Series All-In-One printer(For some reason, it doesn't specify further), and every time I try to print, my black becomes light blue. Any way to help this? I have cleaned my ink cartridges.

 

[ronpaul]

I'm not familiar with the driver software, but under printing preferences is there an option to disable color printing and use just black ink and is this enabled? What are the ink levels in your cartridges? when did this start happening? Have you replaced a cartridge recently?

 

[Liliana]

I replaced the color cartridge awhile ago, 2-3 months maybe?.
It started happening a month ago.
There is an option to disable color printing, I do not use it.
The ink levels are about a quarter way for the black cartridge and almost full for color.

 

[NUFAN]

Make sure you're actually printing black and try a different type of paper.

 

[Liliana]

What do you mean? If you mean I'm printing black according to my computer, I am.

 

[NUFAN]

what shade of blue is it? Is it black but is peeling to a blue color? I've seen that..

 

[Ric]

My wife had this problem, too.
Exact same printer, haha.

The error was that the USB cord coming from the Printer to the PC was faulty.
Therefor the communication was constantly interrupted resulting in undesired operation.

We had to replace it and it worked.

Try buying one from walmart if it works, keep it.
If it doesn't fix the problem, return it.

 

[Liliana]

Now that you mention it, I recently changed the port I plug in my printer to the front one...

 

[Ric]

When you had it on the other USB port, did it work?

If it did, try switching it back.

 

[Liliana]

Yes, but it still doesn't work after I switched it back.

 

[Darth]

Yes, but it still doesn't work after I switched it back.

Try a new cable.

Also, disable the colours and use black ink only and see if that helps.