need help!

[stewie574]

so, recently, some updates from microsoft were installed, but instead of making the computer run better, it made it much worse. my computer is completely dead. when i try to start it up, it gets to a black screen where it has a little bar with a green line moving though it (this is on windows vista)

i have tried getting my computer into safe mode then doing a system restore, i have tried backing up my computer to a safe point before the updates, and countless other things. i ran a diagnostic which said that the hard drive isn't working....

so is there anything that can be done, or do i need to just take it to a repair shop?

 

[ddily]

how many beeping sounds does it make when this happens

reffer the beeps sound to here http://www.computerhope.com/beep.htm

 

[stewie574]

i honestly don't know, but i'm fairly sure the hard drive is the issue here

 

[ddily]

ur raid might be corrupted. but find how many beeps it make because that will tell you what the problem is.

 

[stewie574]

alright. when do i need to listen for the beeps?

 

[ddily]

when u turn on ur comp at the after the boot menu (were u access ur bios) there will be a of series beeps. some will be long or short, just count them then. the web site that i posted look up what the beeps mean. mind you the beeps may happen before or after the boot menu

 

[stewie574]

i listened pretty closely and carefully, and i didn't hear a single beep

 

[CrazyKiller]

so, recently, some updates from microsoft were installed, but instead of making the computer run better, it made it much worse. my computer is completely dead. when i try to start it up, it gets to a black screen where it has a little bar with a green line moving though it (this is on windows vista)

i have tried getting my computer into safe mode then doing a system restore, i have tried backing up my computer to a safe point before the updates, and countless other things. i ran a diagnostic which said that the hard drive isn't working....

so is there anything that can be done, or do i need to just take it to a repair shop?

Do you have a Windows Vista or Windows 7 disk anywhere? You need to boot the disk, launch "Recovery Mode", and then then get access to the command line / command prompt / console on the Recovery Mode menu.

Once you do that, you need to run "chkdsk VOLUME /r". Your volume will most likely be "D:" at this point, so the command would be:

chkdsk D: /r

This may take a while to finish, but it should allow Windows to start up properly. I've had to do this for a few computers in the past couple of weeks.

After that, back up your data just in case!

 

[stewie574]

i looked around for the vista disk, but no luck.

 

[CrazyKiller]

Let me find my ISO of a recovery disk and I can link you to it to download.

 

[stewie574]

so, when you find the link, how will it work? like, how will I use it?

 

[stewie574]

?? any update on that file?

 

[Kibo]

To use it, you could just burn it to a disk or flashdrive, and then boot the computer from the external source.

 

[stewie574]

i get that, but i need the download. either that, or i get geek squad to fix it for me