Game Crashes and Overlay problems caused by Anti-Virus Software

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Midway

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Recently there have been some issues with Source engine games and certain Anti-Virus applications. These issues can cause game crashes and prevent the Steam Community overlay from functioning.

AVG 7.5 and NOD32 have both been confirmed to cause crashes with Source engine games. Here are some examples of the symptoms you will see as a result of this issue:

1. A warning message telling you to reduce your screen resolution.
2. A error message about failing to lock the vertex buffer.
3. The game hanging with steam.exe at 100% utilization (or 50% utilization on a dual core, or 25% utilization on a quad core).
4. A hang while connecting to servers.

If you are running either of these Anti-Virus programs then they need to be fully disabled while playing.

Kaspersky anti-virus can also prevent the in-game overlay from working correctly. Kaspersky has provided a work-around that can be found [link=http://supportwiki.steampowered.com/wiki/System_Problem:_Antivirus_or_security_software_reports_Steam_is_malicious]here[/link].

Please be aware that they are working with these companies to improve these issues.

As always, it is suggested closing as many background applications as possible while you are using Steam. This includes Anti-Virus and Security related programs.

[link=http://forums.steampowered.com/forums/showthread.php?t=603853]http://forums.steampowered.com/forums/showthread.php?t=603853[/link]
 
Actually I've never had any problems with NOD32.

I also find that its telling you uninstall your Anti-Virus systems quite appalling.... I've never even heard of these issues, never experienced them with either Kaspersky or NOD32 in the last year.... nor have I or would actually uninstall two of the best AV Publicly available Anti-Virus programs in the world right now just to fix a problem that may or may not happen.
 
I guess some users were experiencing difficulties while using these two programs. They are not needed to be un-installed, but disabled while you game. That is, if you are encountering problems.
 
No offense against you, I just thought the original thread was a bit innappropriate because most people would be dumb about it and uninstall it. =/
 
I use McAfee but I do exclude my temp directory and my game directory from on access read/write scans.
 
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