Tech Help Blackout

Casper_013

Famous
Joined
Jul 24, 2011
Messages
573
G'day gang.



Having a slight issue with my Alienware M17X.



The screen will at times randomly go black and the computer itself will be unresponsive. At first I thought it was an overheating issue. I cleaned everything, blasted the fans with compressed air, brushed dust out of the whole unit, ran countless malware scans, and updated drivers. No luck.



My latest attempt at fixing it was a roll back on my graphics driver. I'm yet to have the blackout, but it hasn't been all that long since I did this. Any ideas on what exactly is happening from you guys and gals would be greatly appreciated. If you need any further info just let me know.



Cheers
 
Last edited:
Honestly, I think Alienware support might be your best bet if no one here knows. My fired has the same medel as you and diddnt have this problem.
 
After looking on the Alienware support forums (should have done from the beginning) this may be a HDD fault. I'll have to run some tests.


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