Dear Netflix

[Rowe]

Dear Netflix,

As a loving customer I would like to let you know that you really suck sometimes. Why do you never seem to charge my account at the same time each month? It is really inconsiderate of you to charge me in the fourth week of the month and then immediately charge me the following week..... Also why do you insist on spamming my email with offers to upgrade my account to include DVD rentals? If I wanted to rent DVDs why on earth would I be using your services?? Lastly it is ridiculous of you to try and come up suggestions for me to watch simply because I watched a single episode of orange is the new black.... I DO NOT WANT TO WATCH THE SHOW! (I left a very poor rating for the show) yet Netflix seems completely dedicated to getting me to watch this show. And one more thing, why in gods name would you ask me if I want to continue watching whatever it is that I am watching, 5 minutes into the next episode.

Sincerely,
A valued customer of your services.

 

[SturmBruder]

Understand that all these services that you feel are connected are actually run by different departments that most likely have no incentive to communicate with each other.

The billing thing is weird tho, you'd think a company based on digital downloads would understand automated billing.

 

[CRAZY M F]

You can go into your settings on browser for Netflix and remove the shows that you have watched. For example, orange is the new black, remove the show/series and they won't send you pointless emails.