Tech Help Desktop booting issue

[pillar]

So yesterday my moms desktop starting acting up. She said that it wouldnt boot all the way. I took a look at it & it wont get past bios. It shows the screen for checking the bios info, but I cannot select anything. The only thing I can think of is to remove the cmos chip.

Am I wrong in this thinking? I really havent come across such an issue before.

Thanks in advance

 

[Simon]

Any lights on the motherboard? Beeping?

 

[BearKiller]

Simon is right. A motherboard will accomplish its diagnostics. If it does not pass, it gives a comb of beeps that tell you what is wrong.

The screen will tell you the software type bios. Google that name and beeps, and you should get web page that tell you what the beeps mean.

if it passes, then it goes to the hard drive to start the operating system boot process.

 

[pillar]

No audible beeps, but I will open the case to check out any possible lights.

 

[BearKiller]

There is normally a led light that is on to tell you the power supply is providing power to the motherboard.

Odd. no beeps. Is the power supply fan running?

 

[LeviTheDegu]

Are you able to actually get into the BIOS? does the screen give any error? What exactly happens from the second you hit the power button on?

 

[Chr0m3tastic]

It could be one of the following that can happen.

1. A faulty SEC code has triggered.
2. A faulty PEI code (due to memory initialization issues)
3. SOME DXE, Driver Execution Enviroment, "in other words a driver" code is flagged.
4. Some BDS ( system setup, pre os user inferface and selecting bootable device) config may be ****ing up.
5. Some hardware is faulty, ESPECIALLY CPU , MEMORY or GPU.


What MOBO do you have, I could see what is wrong wit it.


For now, I recommend doing this:

NOTE: If your system does not post correctly due to an incorrect overclock or some faulty code, take a piece of metal, not aluminum, and turn off your computer, then turn off your power supply and wait for 10 seconds, then bridge the bios reset header, the location of the header is always different, tipically its near the battery on your mobo... once again, RTFM. Turn on the computer and wait 30 seconds with the bridge on that two pin header. then it will reset. if something goes wrong, see the error code on your mobo... its in your manual. it will reset to the default bios, see step 3 above for this step repeated.



Thanks,

{e}Trevorfenlon007

 

[pillar]

So I did notice that my mom recently changed out her speakers & they are powered by usb. Therefore, its possible that its a DXE. Also, to answer a previous question, yes the power supply fan is running as I can audibly hear it for a fact. I cannot get into the bios as the screen to get into it will come up, but nothing happens when I press any of the keys. The motherboard is an ASRock FM2A58M

Here is their official website info: http://www.asrock.com/mb/amd/fm2a58m-hd+/

 

[pillar]

So I did check the manual & cleared the jumper. That allowed me to be able to adjust the boot up options. So this is what I have as options:

Please select boot device:
AHCI P0: Samsung SSD
AHCI P1: WDC (WD hard drive)
AHCI P2: DVDRAM
UEFI

I believe I need help here please.

 

[Simon]

So I did check the manual & cleared the jumper. That allowed me to be able to adjust the boot up options. So this is what I have as options:

Please select boot device:
AHCI P0: Samsung SSD
AHCI P1: WDC (WD hard drive)
AHCI P2: DVDRAM
UEFI

I believe I need help here please.

The SSD, as your drive, would be the boot option since your OS resides there most likely.

 

[pillar]

That is correct. The OS does reside there. So is the way that I posted it, should it stay that way or do I need to change something? Mind you that I am still learning about UEFI.

 

[pillar]

All is good now. Thanks everyone for your help & time.

 

[Ric]

That is correct. The OS does reside there. So is the way that I posted it, should it stay that way or do I need to change something? Mind you that I am still learning about UEFI.

Just so you know, when you select boot options, the worst thing that can happen when you put the wrong one first, is it takes longer to boot.

Boot options are just the preferred way you want your PC to look for an OS.

So, if I have a SSD set on #3, and #1 and #2 are just bullshit selections, like my CD/DVD drive, and a hard drive that's simply storage, it'll just take longer to get to option #3, which is where the OS is stored.

I don't think you can cause any damage by incorrectly setting the boot options, unless you go from AHCI to SATA, etc when you're not supposed to. Which will cause a BSOD every time you try to launch.

Could you tell us your solution? P pillar