Tech Help PC crashes upon Boot

Snipeye

EGO Is My Life!
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May 6, 2009
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So I think my desktop has finally had it, but let's try and save it for a few more months of life and use:

PC just randomly turned off on me; first lost video signal to monitors, and then it crashed. Tried to restart PC, gets to booting sequence, then crashes again. Important note: PC is still on, but no video signal is received.

Popped PC open and sprayed canned air to clear a lot of dust out. PSU fully powered off; I disconnected all the power cables from the PSU to the motherboard, as well as popped off several other power connectors to the GPU, hard drives, etc. Re-attached, turned back on. PC ran long enough for me to start posting a thread on the forums, and then cut back out. First step, just because they're the easiest to test; popped one stick of RAM out, and rebooted PC. Meanwhile, disconnected second monitor. PC continues to crash regardless of stick. Certain the RAM is not the issue now:

Replaced both sticks back in; removed first monitor, and re-attached second monitor. Got a new error message: Attempt to reset the display driver and recover from timeout failed. (goes on and on but essentially says to figure out what hardware is causing the issues if there was anything newly installed, which there isn't).

Several additional boot up attempts and crashes; one weird quirk was that I could get into the BIOS screen and leave it running without much issue (10 minutes). At that point, I figured it must be a video card issue (GPU dying maybe..?) Next few steps I did was figure out what was the good DVI port to use, and rebooted the PC. TRIED to uninstall the drivers but the monitor would lose signal each time. That told me something else was messed up, and there must have actually been a short (all those dust bunnies!) and the motherboard is not properly communicating the built-in driver display once the GPU drivers were removed. Found the motherboard (GIGABYTE GA-Z68XP-UD4) and looked up exactly where the CLEARCMOS pins were. Turned off PSU, disconnected power cable. Applied a screwdriver, connecting the two pins together for about 5-6 seconds. Removed screwdriver. Rebooted PC; apparently last driver uninstallation went through as I saw a lovely 640, or 800 resolution screen. Found new nVidia drivers to install, and just now rebooted.

Leaving one monitor off for now as I leave the PC running with the single primary. No reboots so far (knocking on wood).

Question: Do you think there was a power surge or power short that was the cause of this entire problem? If so, do you think the short affected both the GPU and motherboard? Do you think I took care of the issue by 1) unplugging/disconnecting the PSU, 2) uninstalling the video drivers, 3) clearCMOS to correct the short to the motherboard, and finally 4) installing new drivers?

This was an annoying 1 hour to spend my time to try and fix and now I'm super motivated to get that new PC bought and built...
 
Just toss everything and build!

All jokes aside, I think it's hard to tell, really. I've had a lot of weird things happen on my PC over the years with almost no real answer. Sorta sounds like the drivers were the overall issue, to me. I would have taken the GPU off completely and tried running off onboard video to isolate the problem and easily remove those drivers.
 
The thought occurred to me, but it's a pain in the butt to do all that. Went the lazy route; so far, 20 minutes the PC has been on and no resets....
 
Good start, right? Perhaps this can speed up your build process ;)
 
And desktop has crashed again...

DVI-D is out of range is my error... Thinking the GPU is messed up...
 
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I say yank it out and try the onboard :P Should give your the final "what is dead". Too bad going out and buying a GPU isn't quite like it used to be.
 
How cheap can I go? Well, I got an old 6600GT AGP card around here somewhere... HAHAHA! I think my 2ndary PC has a GTX 285 GPU that I could try to swap out... Maybe?
 
Still testing to make sure it is the video card. If it is, got some good news. Lifetime warranty thanks to EVGA. Will post what else I learn (may have to wait for tomorrow)
 
Still testing to make sure it is the video card. If it is, got some good news. Lifetime warranty thanks to EVGA. Will post what else I learn (may have to wait for tomorrow)

I actually did have a reply to your earlier message, but as I hit reply my internet decided it was time to die for a while...

Good to hear though! I've been really happy with EVGA as a whole and will happily keep buying their products.
 
Anyone have an idea what kind of card EVGA may replace a 560 Ti (Fermi) with as an RMA?
 
Anyone have an idea what kind of card EVGA may replace a 560 Ti (Fermi) with as an RMA?

Good question... I remember when the 560Ti was the cool cat on the block lol. I'm gonna say at least an 800 series though. Maybe a 900. Guess it depends how badly miners drained them ;)
 
Imagining a possible scenario that my new build could get a decent, up-to-date replacement that would be a good stand-in until I can get a 1080...

The desktop issues is putting a strong desire to go ahead and get the parts ordered, sans GPU, especially with Presidents Day sales going on (see other thread for first official purchase)
 
If you get a 860 or 960 from RMA (I know this is aiming a bit high) it would definitely be more than enough to play some good games. Any idea when you might find out or is it a mystery upon arrival?
 
Mystery for now; I haven't had a chance to even verify if it's the GPU yet (on my laptop right now). Working late hours :(
 
Well, good news. Just popped the video card out now, popped a monitor in through the motherboard. Computer booted up successfully (last 5x crashed upon bootup). So I'm 99% certain it is the video card. Time to start the RMA process. :-)
 
Well, good news. Just popped the video card out now, popped a monitor in through the motherboard. Computer booted up successfully (last 5x crashed upon bootup). So I'm 99% certain it is the video card. Time to start the RMA process. :-)

Let us know what you get from warranty! Could be a nice upgrade ;)
 
Still have the same issues?

Technically not anymore since I removed the GPU; desktop running fine without it. The only possible wild-card issue is it is specifically the GPU or is it the GPU connection on the motherboard. Either way, I'm pretty sure the issue is with the GPU (still haven't contact EVGA for warranty claim because my phone decided to die on me too! And my backup phone isn't doing much better!)
 
Quick update: finally contacted EVGA about the video card and they agreed that it sounded like a dead or faulty GPU. Will be sending it back to them in a day or two; hopefully next week I'll receive the replacement by then.
 

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