Tech Help Win 10 wifi issue

[pillar]

So my moms old HP laptop wont stay connected to any wifi connection. It will stay connected for around 3 mins & then just die off. I think thats the reason why she gave it to me, but never have asked her (shes upgraded her laptop since then). I have done the following steps to ensure that the only issue is the laptop itself:

1. Restarted router & modem
2. Restarted laptop
3. Switch between router & extender (we have a 2 story house, so the need is there for both)

I will be honest in that I dont fully understand Win 10, so if any of you guru's can give me any ideas on what could possibly be doing this, I would greatly appreciate it. I am very close to just wiping the hard drive clean & installing Ubuntu on it. Ive never liked Win 10 laptops because of the hindrance put in place by Microsoft.

Thanks in advance

 

[juice]

Honestly, It could be easially a problem with the built in wifi card on the pc, but for that Im not completely sure.

 

[Power_Outlet]

Does it work with ethernet connection? As aidan said its probably a problem with the wifi card assuming its not just a system problem.

 

[AlKawai]

try this -> go open Killer Control Center and go to Settings and turn off Advanced Stream Detect
maybe that could be it. my new computer had that hope it works

 

[itsfulloftuna]

When it "dies off" what does it say, exactly? Does she still have a good signal and/or an IP address from the router? Does she pick it up and move it around the room? When was the last time drivers were updated for the Wifi card (and, I'm not talking about bundled drivers from HP, I'm talking about drivers for the chipset for the card itself from the manufacturer site).

 

[pillar]

Hey all, I did find out that it was indeed the wifi card that crapped out on me. I do have a usb based wifi adapter & it does the trick. I do appreciate your time.

 

[Lewis-H]

Go to Settings > Device Manager (search for Device Manager and it will be the top result).
Expand Network Adapters.
Right-click the Intel wireless adapter that is causing the issue and select the Disable device option.
Click the Yes button to confirm.
Right-click the same Intel wireless adapter again, and select the Enable device option.
Restart your machine.

 

[Lewis-H]

Go to Settings > Device Manager (search for Device Manager and it will be the top result).
Expand Network Adapters.
Right-click the Intel wireless adapter that is causing the issue and select the Disable device option.
Click the Yes button to confirm.
Right-click the same Intel wireless adapter again, and select the Enable device option.
Restart your machine.