Not Planned [Forums] Pin "Report Server Crash" Thread under "Bugs/Incidents/Problems"

[Jacko]

We used to have a stickied pinned thread under the "Bugs / Incidents / Problems" that allowed players to report a server crash instead of having to make a completely separate forum post. The thread had a format to follow which included something along the lines of "Gamemode, day/time, and any additional details".

It was a great way to allow players to report a crash and provide additional details that can potentially help TT determine the cause of the crash.

Another small benefit in adding this sticked thread is to promote forum participation. Players who typically wouldn't visit the website would be inclined to create an account and report a crash in addition to notifying admins or opening a discord help desk ticket.

 

[BeastTheNinja]

yes +1

 

[sopheyy]

Could be a good feature, but I honestly think that this should be a feature that is moved to Discord instead. It's way easier to access and much more user friendly than forums in my opinion.

 

[Jacko]

Could be a good feature, but I honestly think that this should be a feature that is moved to Discord instead. It's way easier to access and much more user friendly than forums in my opinion.

 

[Lucas15]

Could be a good feature, but I honestly think that this should be a feature that is moved to Discord instead. It's way easier to access and much more user friendly than forums in my opinion.

My thoughts as well. It'll be a lot easier and convenient having people use either a designated chat or ticket system.