Since DoD upgrade, "No internet games responded to the query"

[Ripley]

D/L'ed the DoD upgrade last night. Now when I hit Find Servers, it comes back "No internet games responded to the query" Yikes!! Can't play!

 

[Insurge]

Check your firewall since DoD:S updated and now includes DoD:S Beta your firewall might need to allow it . Hope I helped but you can wait for some more suggestions.

 

[Ripley]

Thanks for suggestion, but no dice. Running McAfee, and disabled the firewall, then tried again with same result. Tried powering down and powering back up computer/router/cable modem, no help. Logged off Steam and logged back on-- again, no dice. I can see the eGO servers in game-monitor.com (http://www.game-monitor.com/dod2_Ga...7015/247_eGO_Kalt_EdgeGamers.us_HLstatsX.html), but when I try to enter directly from game-monitor, I get the dreaded "Connection failed after 4 retries." Looks like I am locked out. The frustrating thing is that everything worked just fine until the update.

 

[Ripley]

Thanks for suggestion, but still no dice. Running McAfee, disabled firewall, tried again-- nothing. Tried power down/up computer/router/cable modem, nothing. I can see the eGO servers from game-monitor.com (http://www.game-monitor.com/dod2_Ga...7015/247_eGO_Kalt_EdgeGamers.us_HLstatsX.html), but when I try to connect direct from GM, I get "Connection failed after 4 retries." Other half-life games still work OK (at least HL2 Deathmatch did)-- this seems isolated to DoD.

 

[Spray]

well

I've been looking around the interweb trying to find a sitable answer, but all i could come up with is https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493 Also, make sure it's not being blocked by any security programs. Have you tried to manually connect or use the Steam server browser?

 

[Ripley]

Thanks for suggestions. The frustrating part is that 1)other HL games still connect OK-- only DoD has this problem, and 2)DoD worked fine until I installed the update. I have tried the following with no success:
-Shut down firewall (McAfee) altogether
-Power down/up cable modem, router, and computer to refresh IP's, etc.
-Remove HL and Steam permissions from firewall then restart so firewall can relearn permissions
-Log off/on Steam

Also, I can see the eGO servers from game-monitor.com (http://www.game-monitor.com/dod2_Ga...7015/247_eGO_Kalt_EdgeGamers.us_HLstatsX.html) but attempts to connect from there produce "Connection failed after 4 retries."

I have entered a support request with Steam. We'll see what comes back. They will probably start with, "hook your computer directly up to the cable modem and bypass the router." The reason I have not done this yet is because I would have to drag my computer down to the basement to accomplish it-- big pain.

 

[=(e)=™ GI Jake]

Hey guys - I was reading an article on tech support and it said to remove all remove all instances of hl.exe, hl2.exe, steaminstall.exe, steam.exe and steamtmp.exe from your windows firewall (found in your control panel under network/internet connections). I did that and then restarted my computer. The firewall has to re-recognize steam. I tried it and it actually worked. I can now play Dod, though it does seem to need some tweaking due to slower speed than the old Dod. Hope this helps......... Dave

 

[Ripley]

Thanks all for sugggestions. I tried disabling McAfee firewall, removed all hl and steam references in firewall and let it relearn, etc. as detailed in exchange with Steam Support below. No luck. Also d/l'ed and installed the latest firmware for the Linksys router, a WRT 54GS with speed booster. Probably will need to start more drastic measures soon, like replace router, format C:, none of which I look forward to.

Hello,

Thanks for fast reply, however this process did not fix the problem.

First I verified GCF cache files as indicated at:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Then I deleted DoD Source folder under SteamApps as indicated.

Then I restarted Steam and launched DoD source. Game start screen came up
no problem (as before), but "Find servers" still produced no results after
several minutes. System just hangs, and no server names come up. Little or
no activity on the task bar network connectivity icon (as if Steam isn't
really talking on the network to find servers). On hitting Stop Refresh, I
get "No internet games responded to the query." Filters are unchecked (show
all servers). Favorites tab automatically reports "No internet games
responded to the query." after about 3 seconds.

I noticed that I had the file DoD source beta as an additional file under
SteamApps (although DoD source beta no longer shows up as an option in the
My Games list). So I went through the whole process again, only this time
I deleted both DoD source folder and DoD source beta folder. Restarted
Steam and launced DoD source. Same result-- no servers listed, and on
hitting Stop Refresh, received "No internet games responded to the query."

Any other ideas before I take an MG-42 to my hardware and start over? You
know I used to play HL on a 400 mhz PC with 640K of memory and a 40mb drive.
Now I have all this cool hardware, and it coughs up blood. Ain't technology
wonderful?

Best regards,

Jerry

----- Original Message -----
From: "Steam Support" <[email protected]>
Sent: Tuesday, July 08, 2008 6:13 PM
Subject: RE: Since DoD update, "No internet games responded to the query" -
[8273-YALC-7823] [4ecc1f43]


> ========= Please enter your reply ABOVE above this line =========
>
> Hello,
>
> A staff member has replied to your question:
>
> Hello Jerry,
>
> Thank you for contacting Steam Support.
>
> This issue is usually caused by corruption in your extracted game files.
>
> Please note: The following process will erase any custom mods and saved
> games you may have. It is strongly recommended that you copy your game
> files to another location to back them up before proceeding.
>
> To force the download of new game files:
>
> - Exit Steam then go into SteamApps\[account name]\ and delete the folder
> for this game.
>
> - Restart Steam and follow the link below to validate your cache files:
>
> Title: How can I verify that my GCF Cache files are good?
> URL: http://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
>
> - Try launching the game
>
> Please let us know if you encounter any difficulty with this process, or
> if you have any further questions.

 

[.: primex:.]

i had the same problem i deleted evrything of steam and installed it again and now it work again

 

[Big Bang (Rookie)]

I had the same problem and did the same as primex and I deleteded all steam and hl2 from my firewall. I'm up and running now.

 

[Ripley]

AAARRRRGH!!! Still no luck. I did take the drastic step of uninstalling and reinstalling Steam. This had the unexpected consequence of deleting all my games as well. OK, spent some hours reinstalling those, but now all maps, sounds, etc. that I had D/L'ed over the last several years are gone. OK, I can even live with THAT if DoD starts working again. Nope, fired it back up, and nothing. I went down and bought a new Linksys Wireless-N router to replace the Wireless-G (80 bucks). Better connect speed (most of the time) than the old router. But no help with DoD. Deleted all Steam and HL references in firewall list (again) as Big Bang suggested. Nothing. Find Servers is still dead. Other HL games work just fine.

Steam Support came back to me again and asked me to create an msinfo32 file and send it to them (details of all my hardware, programs that are running, etc.). I sent it a few days ago, and no more from them since. Maybe tomorrow I will diconnect my PC and carry it down to the basement so I can bypass the router and hook direct into the cable modem. Yet another drastic time-consuming task to investigate why the DoD update shut off my DoD. Hmmmm--- I wonder if there is an option to deinstall the update???

 

[Blue Ghost]

You could have backed up your game files. Steam even has an option to do that. Dont use steam support. It's completely useless. They told me to upgrade my drivers to fix a glitch in the source engine. If you somehow de-install the update(a very intricate task) you won't be able to play with anyone that hasn't de-installed the update. You would have to rewrite the game's script to de-install anyway. Check your windows firewall, installed anti-virus firewalls. This is for certain however a connection problem. I don't think the router would be a problem(unless its broken but then you couldn't connect to this site. Another thing you could do is just play on eGO servers. Usually if you add the ip to your favorites this problem isn't effective. If you want to be extrememly drastic back up all the files you need and do a complete restart of windows(removing all your files). That's all I can think of. I recommend going to www.spawnpoint.com an registering then posting something on their tech help forum. Their users are very helpful and computer savvy. I dare to say even more than eGO users.
Edit: Once I had this problem with another program. It told me that the firewall was blocking it but I allowed it through. Some helpful person told me to do something very intricate(he walked me through it). Unfortunately I don't remember it.