Gamestop, the ultimate con artists

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xenophek

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Well, I picked up my pre-ordered Far Cry 2 from Gamestop this morning. Gotta say, I'm less than pleased with the packaging. On the web site they made it out to be this extravagant thing, even saying "It'll look beautiful on your shelf..."

Want to know what it looks like? It looks like a normal Far Cry 2 sleeve, but they added a white 1" x 1" sticker that says "GameStop Exclusive Bonus Missions" and their own tag "GameStop Pre-Order Edition" right below the title. That's it. Nothing else.

GameStop, you get the award for biggest con artist of the year. You fooled everybody into thinking that your special edition was going to be something magnificent.

---------------------
Sorry to burden you with my ranting, but I'm a little frustrated right now. I got the game and my serial code is invalid. It's not in their database. Wtf? On top of that, the tech support won't answer the phone.
 
yeah, if you buy a bonus edition of a game it should be because of bonus in-game content and nothing else.
 
Meh... i love Gamestop because it is so simple... plus don't have to deal with the Best Buy #$%$#...
 
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Foxhound said:
Who buys a game for the case?
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I do. Well, not so much, but they made it out to be this HUGE thing, and it's just a regular case with their name on it. I mean, look at Europe and their collector's edition. A freakin wooden box, all sorts of goodies.

Essentially, GameStop shouldn't have said anything about the case.
 
If you're buying the limited edition of a game because of a special case, you're not looking for the right thing in a game.

FrazarMan said:
Meh... i love Gamestop because it is so simple... plus don't have to deal with the Best Buy pricks...
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I think being asked if I want to buy an extended warranty with that at Best Buy is better than being hassled to buy an extended warranty, a game guide, an Edge card, a magazine subscription, and Guitar Hero 83 or upcoming Generic Space Marine FPS 72 at GameStop.
 
HowDoIDesu said:
I think being asked if I want to buy an extended warranty with that at Best Buy is better than being hassled to buy an extended warranty, a game guide, an Edge card, a magazine subscription, and Guitar Hero 83 or upcoming Generic Space Marine FPS 72 at GameStop.[/QUOTE

I have worked at GameStop for 3 years. I worked my way up from part time game advisor to full time store manager. I do agree with somethings mentioned in the youtube video heck I even emailed it to the higher ups from corporate office. There are good and bad things with the company but as well with any other company there is out there. It is all dependent on your experience.

How- Its part of our job to ask that kind of questions. I know it gets annoying especially if you go and shop there a lot but it is what it is. I have walked into bestbuy and been offered much more than just a best buy warranty.

Also I know you wanted the cool box but it happens I mean look at the Fable II Collectors edition. It had all these awesome things but got scraped off on the last minute not out of our decision but problems with parent companies collaborating with them.. As it was said earlier who cares about the box. I have the same motto. I tell customers "What are you going to play with the game or the box?" but I say it not for them to change their reason why they want the box to but make them realize both sides of the story.

Sexy- It all depends on who is running the show in the store. There are some stores in my district that I hear and have experienced bad practices in. A company is nothing without their employees representing their stores and unfortunately there are good ones and bad ones as well. I just tell them come back and see us if they keep going back to the store just cause its closer its they have no one to blame but themselves.

Plain and Simple Retail sucks just have to make the best out of it.
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At least game stop, AND best buy don't ask you to purchase a gift card.
I worked at Toys R Us for Christmas last year, in the game department (and the odd time front cash). We were told to ask customers if they'd like to purchase a gift card (with their own set amount, obviously) when they came through the cash. Y'know, after dropping often 500 + dollars on toys, games, and accessories, their REALLY going to want to buy a gift card! YAY!

Not one person did, and I can't tell you the # of times I got chewed out by customers.
Eventually, everyone stopped asking, unless your manager was working.
 
well my experience with Best Buy is unfortunate... they gave me 2 defective Xbox 360's and almost didn't give me a third unless i shelled another 70+ bucks out... so that is my unfortunate business with Best Buy
Also... Best Buy is everything with technology where Gamestop is nothing but games... so being lazy as i am i just like to look at 306 games and then pull a 180 and see PS3 games... and the door is like 15 feet away... me like the laziness of Gamestop
 
5starAlphasnake said:
Take pic
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....?

Anyways, back to the topic, i never trusted gamestop. The trade in system is biased, the workers half the time do not know what to do, yadda yadda yadda. prime example, i bought a game from them not too long ago, but the receipt was lost in the trash. the game sucked, so i went back to trade it in (knowing i did not have a receipt, i could at least get my 50 back) nope. i was wrong. they tried to offer me 20 bucks for a 50 dollar game WHICH BY THE WAY was brand new, so they would turn around and sell it for double of what i would get. i complained and got my 50 bucks back. snakes in the ground.
 
Yea beta I will agree that trade in prices are not the best but its how we make our profits. Used games is where the money is. New games at 59.99 we but from the developer/publisher/ whoever it is for 54.99 or somewhere around there. So we do not make that much profit. Where as used we own that sucka and make 100 percent profit from the sale. What sucks about that as well is the developers spend a lot of their time and soul into the games only to make profit from the sale of a new game not used. There was an article I read on somewhere down the line.
The reason people kept trading in games is the sheer fact that it is easier and faster than doing it online.

Tommy Lee Jones said a good line in Men in Black. "A person is smart, but get them together and mob of people are stupid" something like that. So because a person sees people getting money for their games faster they socially accept it and do it as well.

Also thinking about it from the companies side. Imagine u had your own mom & pop game store and you gladly accepted a game you just sold that day back for a trade it. The game being 50 bucks and you give the person back 40-45 you only made 5 bucks profit and that is bad business. Usually the stores give you about half of what you paid for if not less because of many reasons, How fast is it selling? how fast is it going to sell used? The company hates used games that bulk up and take up wall space so they do not give as much so it cuts down on the intake of that certain game.

I am glad you got your money back because it shows they certain store has their mind set on customer service.
 
Blindsfell said:
The Left 4 Dead Case is pretty epic xD
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Your mom is pretty epic. :D <333


>_>

::avoiding derailing thread::

Yeah, the fact that you'd preorder something because the case 'LOOKS COOL' without even knowing what it looks like seems like more a fault on your end...

The more idiotic people they have buying useless crap, the more useless crap they'll market... Simple as that.
 
I haven't bought anything from gamestoppers for a while; nothing against them, I just haven't been in there for a long time.
Well...I went in Tuesday to buy DeadSpace for the PC. Very friendly employees, they just wouldn't stop trying to sell me stuff!

Gamestop Employee: "Is that all you needed?
me: Yep
Gamestop Employee: "Left 4 Dead is coming out soon. Would you like to reserve a copy now for $5?"
me: Left 4 Dead looks awesome - can't wait to play it! but I've already bought it on Steam.
Gamestop Employee: "Ok. Would you like the strategy guide for Dead Space?"
me: nah, I never use those things. It's feels like cheating to have a guide, you know?
Gamestop Employee: "Some people buy them for every game. Hey, Far Cry 2 is going to be awesome! Can I get that for you?, too?"
me: eh, I can't afford multiple games at once, and I just bought Left 4 Dead and Dead Space. I'll probably get it later though."
Gamestop Employee: "Would you like to reserve your copy? We'll hold it for you till you're ready for it."
me: "Um, no, thanks. Can I just get my game now?"
Gamestop Employee: "Sure, let me ring you up."
Gamestop Employee#2: "Do you a GameStop membership card?"
me: nope
Gamestop Employee: "Well, if you sign up now, it's good for saving for a whole year, and you get a years subscription to Game informer magazine. Can I sign you up?
me: I really don't shop here that often...
Gamestop Employee: "It's gets you discounts on used games. It pays for itself in no time!"
me: mmmm.....I really don't read Game informer mag, and i don't buy used games; probably wouldn't do me much good to have it, so thanks anyway but no thanks.
Gamestop Employee #2: "Wow. I read game Informer mag constantly! You have to read it; it's the best gaming mag out there!"
me: awright, yeah, I guess I'll give it a try. Sign me up.

...and that's why they do it! :o
 
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