Hi everyone I'm trying to buy CS Source online over Steam using Visa and I type everything needed but when I click on Purchase it doesn't accept my billing address. My dad called the company that gave him the credit card and they e-mailed him with the address and everything else. Just wondering if anyone else had this kind of problem and is the billing address the address where I live or something else? (accepted the same credit card on other sites)
Buying Cs Source over Steam
- Thread starter L1m!teD
- Start date
- Joined
- Jun 13, 2008
- Messages
- 332
Then you may very well not be accepted on steam as well?
(Your visa card).
Not sure, but maybe.
(Your visa card).
Not sure, but maybe.
- Joined
- Jul 30, 2008
- Messages
- 589
I had this problem recently and I know how to fix it.
First, you may want to check with your credit card company and make sure they havent put a hold on your card for suspicious activity. Each of those "failed" transactions shows up initially, but then goes away. I did this twice, my credit card company saw it, and my card ended up getting declined.
Basically, in my case, my zip code was entered with 5 digits like normal, however, for some reason (and this was the first time steam has ever done this) it wouldnt go through unless I added the extra 4 digits of the zip code.
If you are in the US, try doing that, if you are in another country, check and see if there is something similar for you and try it that way.
Good luck.
First, you may want to check with your credit card company and make sure they havent put a hold on your card for suspicious activity. Each of those "failed" transactions shows up initially, but then goes away. I did this twice, my credit card company saw it, and my card ended up getting declined.
Basically, in my case, my zip code was entered with 5 digits like normal, however, for some reason (and this was the first time steam has ever done this) it wouldnt go through unless I added the extra 4 digits of the zip code.
If you are in the US, try doing that, if you are in another country, check and see if there is something similar for you and try it that way.
Good luck.
Try contacting customer support:
https://support.steampowered.com/kb_article.php?ref=1223-QROC-4460
https://support.steampowered.com/kb_article.php?ref=1223-QROC-4460
The credit card company put a hold on my credit card(s), but they've released an internet use-only credit cards meant to be used to purchase stuff on the Internet. I'm trying with that one and it fails. I don't really know what to do. I guess I (my dad) has to call ClickAndBuy
- Joined
- Aug 6, 2008
- Messages
- 601
