Rofl!

[Milwaukee]

Subject: You can't fix "STUPID"


This has to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the WordPerfect Helpline, which was transcribed from a recording monitoring the customer care department.. Needless to say the Help Desk employee was fired; however he/she is currently suing the WordPerfect organization for 'Termination without Cause.'

Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!):

Operator: 'Ridge Hall, computer assistance; may I help you?'

Caller: 'Yes, well, I'm having trouble with WordPerfect.'

Operator: 'What sort of trouble??'

Caller: 'Well, I was just typing along and all of a sudden the words went away.'

Operator: 'Went away?'

Caller: 'They disappeared.'

Operator: 'Hmm. So what does your screen look like now?'

Caller: 'Nothing.'

Operator: 'Nothing??'

Caller: 'It's blank; it won't accept anything when I type.'

Operator: 'Are you still in WordPerfect, or did you get out??'

Caller: 'How do I tell?'

Operator: 'Can you see the 'C: prompt' on the screen??'

Caller: 'What's a sea-prompt?'

Operator: 'Never mind, can you move your cursor around the screen?'

Caller: 'There isn't any cursor; I told you, it won't accept anything I type.'

Operator: 'Does your monitor have a power indicator??'

Caller: 'What's a monitor?'

Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??'

Caller: 'I don't know.'

Operator: 'Well, then look on the back of the monitor and find where the
power cord goes into it. Can you see that??'

Caller: 'Yes, I think so.'

Operator: 'Great. Follow the cord to the plug and tell me if it's plugged into the wall.

Caller: 'Yes, it is.'

Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??'

Caller: 'No.'

Operator: 'Well, there are. I need you to look back there again and find the other cable.'

Caller: 'Okay, here it is.'

Operator: 'Follow it for me and tell me if it's plugged securely into the back of your computer.'

Caller: 'I can't reach.'

Operator: 'OK. Well, can you see if it is??'

Caller: 'No.'

Operator: 'Even if you maybe put your knee on something and lean way over??'

Caller: 'Well, it's not because I don't have the right angle -- it's because it's dark.'

Operator: 'Dark??'

Caller: 'Yes - the office light is off and the only light I have is coming in from the window.'

Operator: 'Well, turn on the office light then.'

Caller: 'I can't.'

Operator: 'No? Why not??'

Caller: 'Because there's a power failure.'

Operator: 'A power .... A power failure? Aha. Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff that your computer came in??'

Caller: 'Well, yes, I keep them in the closet.'

Operator: 'Good. Go get them and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.'

Caller: 'Really? Is it that bad?'

Operator: 'Yes, I'm afraid it is.'

Caller: 'Well, all right then, I suppose. What do I tell them??'

Operator: 'Tell them you're too stupid to own a computer!!!'

 

[Frazar]

all of this is so true... i have heard so many stories of these people. They are breathing good clean air

 

[Hoodie]

Ha, what a fool.

 

[WaterCory]

Lmao

 

[!Woodstock!]

It must be very frustrating to be a help desk person. Just imaging all the computer illiterate people that they must deal with.

 

[Jorzonator]

HAHA...Laughed my self to death!

 

[Legit^]

LOL ppl these days...

 

[frap]

haha promotion is what he needs

 

[())_Crayola__)>]

wow thats exactly what i would have done

 

[Ballzac]

Subject: You can't fix "STUPID"

ron white?

ps. how is he on the phone if the whole office has a power shortage?

 

[PeterGriffin]

AHAHAHAHA LOL

oh my

 

[vaderboy]

That story was so epic, it made me fall out of my chair

 

[Lance]

@Ballzac: generally phones don't use the basic power in a building, although the caller ID and such would all be out.

And funny stuff.

 

[foxhound-KD-]

sad sad sad but I bet the "pc challenged" person is allowed to raise kids. Lord help us all!

 

[WaterCory]

Could of used his Cellphone/Mobile phone

 

[Endiment]

I'm on a helpdesk at school and it's like this sometimes. I once had a girl complain that her computer wouldn't turn on and all I had to do was press the power button once.

 

[jeod66]

I'd have promoted that guy; at least he was honest about it

Also, landline phones have backup power (inside of them) usually that will give you an extra hour or so after the power goes out.

 

[Jeebus]

ron white?

ps. how is he on the phone if the whole office has a power shortage?

Land line telephones get their electricity from the phone lines, not the power lines. So incase of a power outage, you can still call for help if there is a fire or robber or whatever.

When you see a movie and they say the phones are dead after the power suddenly goes out, it's because somebody cut the phone line along with the power line.

And agreed. I would've promoted him and took him out for a beer.