I see how eGO handles complaints now, I have a honest concern and post it in the forums and it gets deleted. Thanks guys, will take my money elsewhere.
Your post was moved out of the general public area. If you have a complaint maybe you should do it when you're less emotional. A simple talk with who you believe was wrong, can usually right it. But, how you went about it is not the way to solve an issue, it is more so a way to spark an even bigger fire that is not necessary.