Graphics card woes...

T

Theoriginalbman

Poster
Joined
Apr 4, 2009
Messages
112
Ok I have 2 8800 gtx's by asus

And they have been acting up.

A little while ago my second card came loose and my computer ran fine on one card.

A couples days ago I had reseated the card.

Now I am getting a BSOD

I uninstalled the drivers in safe mode ran driver cleaner pro then reinstalled the latest drivers. This stabilized the system for a time.

Now I am again getting the BSOD it seems turning on and off the system is what triggers it and reinstalling the drivers helps until a couple shut downs... Any ideas please help
 
What do you mean "came loose"? Also, Saeten has a point, you need to check and see if one of the cards is defective. Try one card at a time and see if you have the BSOD's. If both cards test ok, it may be your PSU isn't supplying enough power for both cards.
 
my psu is rated for one kilo watt.

It was still screwed in however it got jostled out of the PCI slot...

The cards can work completely fine (until bout 2 shut downs) and I already replaced one so I don't think one is s dud... the BSOD is also a driver error
 
If it's a Driver error, Try reinstalling the Drivers. That should fix the BSOD Problem.
 
Write the BSOD message downand give it to us. Or if you can go into the event viewer you can copy and paste it into here it should show that error under the system tab in the event viewer, its possible it might be more then one problem.

Also when you uninstalled the drivers did you make sure you had the SLI drivers for your mobo installed correctly, check your bio's settings to make sure any possible SLI mode in bio's is set correctly, uninstall SLI drivers for your motherboard and reinstall using drive cleaner or sweeper or whatever it is you use. See if that fixes it. The "jolting" out of place could have messed up the SLI mode in some certaint undefined way. Worth exploring.
 
There are too many possibilities and you need to rule the easy ones out first. Try one card at a time for a couple of days and see if it does it. If you don't get a BSOD with just one card, try both without the SLI bridge if you're using one. Your PSU definitely has enough power to handle the cards, but PSU's can go bad + they do degrade over time. It's something to check into. I would try running both cards as a single first and see what happens.
 
my vid card is evga precision GTX 260 :P
i have it for like 6months now.. never gave me problems :P
 
If it got jostled out of the slot, how much force was applied to it? You may want to check the thingy which goes into the slot (sorry I do not know the exact name) for any scratches.

Also, try switching your cards around and putting them into the others slot. If you still BSOD, it may be time for an RMA.
 
Its way past the 1 year warranty now... I do have a crash dump from the bsod but I don't know where to find it

I don't have sli enabled cause that seems to increase the chance of a BSOD. The thing that bugs me is they show they are capable of working and do so butafter a shut down they crap out again

There may not be a record in event viewer since the screen will go black and BSOD before the vista logo appears on the screen

Product
Standard VGA Graphics Adapter

Problem
Could not load driver software

Date
22/08/2009 10:14 AM

Status
Report Sent

Description
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: PCI\VEN_10DE&DEV_0191&SUBSYS_82331043&REV_A2
Setup class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
PnP problem code: 0000000A
Driver name: vgapnp.sys
Driver version: 6.0.6001.18000
Driver date: 01-19-2008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Extra information about the problem
Bucket ID: 203460465

this looks like something related

NOTE I HAVE NOW FOUND THE CRASH DUMP FILE if anyone here is able to read and understand (or even knows how to open it) I will be glad to email you it
 
vgapnp.sys is a system file, and may not be fixed with driver re-install. It has been shown to corrupt when using unsupported sleep states. You should try re-installing that system file.


1. Please check your BIOS settings and ensure that the standy, sleep, or hibernation are supported. At DOS prompt enter "powercfg -a"

Standby Explained (S1, S3)
http://blogs.msdn.com/omars/archive/2004/05/11/129553.aspx

You can also reset the BIOS settings to default to see if it works.

2. I suspect there are some files corrupted, please run SFC to have a check.

Type the following command, and then press ENTER:

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

For more information about the command SFC, please refer to the following Knowledge Base:

How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista
http://support.microsoft.com/kb/936212


Also, if your 8800GTX has began to warp from heat (as some do), you might loosen and re-tighten the heatsink/fan assy to straighten it out. Make sure card seats properly in mobo slot.
 
This was some of the best help I have ever been given I will give everything a try and see how it works

ok for the sfc scan now it says I must be an admin running a console session how do I run a console session?
 
Locate the cmd.exe, probably in Windows\System32. Right click and "Run as Administrator". It will open the command prompt in Admin mode.
This will let you run the SFC at the prompt.
 
Last edited:
Theoriginalbman said:
This was some of the best help I have ever been given I will give everything a try and see how it works

ok for the sfc scan now it says I must be an admin running a console session how do I run a console session?
Click to expand...

Start > All Programs > Accessories > right click command prompt and run as administrator
 
Ok sfc scan now didn't find any integrity problems. (my graphics cards are disabled would that effect the results?)

does any one here own whocrashed and would be willing to use it on my crash file? Its not worth it to me to shell out 50 bucks for a program I will only use once.
 
This is the result of whocrashed

On Mon 10/08/2009 3:05:02 PM your computer crashed
This was likely caused by the following module: ntkrnlpa.exe
Bugcheck code: 0x77 (0xC000000E, 0xC000000E, 0x0, 0x2B18F000)
Error: KERNEL_STACK_INPAGE_ERROR
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Likely the culprit is another driver on your system which cannot be identified.

On Fri 21/08/2009 11:46:08 PM your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0x94776008, 0x8C812710, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 190.38
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 190.38

On Sat 22/08/2009 12:07:38 AM your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x124 (0x0, 0xA034C028, 0xB2000040, 0x800)
Error: WHEA_UNCORRECTABLE_ERROR
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on hardware

On Sat 22/08/2009 12:26:42 AM your computer crashed
This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0x116 (0x9807F008, 0x8C815710, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 190.38
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 190.38

On Tue 25/08/2009 2:09:55 AM your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x124 (0x0, 0x9AEFE3F0, 0xB2000040, 0x800)
Error: WHEA_UNCORRECTABLE_ERROR
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on hardware





On Tue 25/08/2009 1:06:03 AM your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x124 (0x0, 0x995C5028, 0xB2000040, 0x800)
Error: WHEA_UNCORRECTABLE_ERROR
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on hardware





On Sat 22/08/2009 5:43:29 PM your computer crashed
This was likely caused by the following module: unknown_image
Bugcheck code: 0x124 (0x0, 0x9E2D53F0, 0xB2000040, 0x800)
Error: WHEA_UNCORRECTABLE_ERROR
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on unknown_image





On Sat 22/08/2009 4:00:55 PM your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x124 (0x0, 0x94D0D020, 0xB2000040, 0x800)
Error: WHEA_UNCORRECTABLE_ERROR
This file could not be located on your computer, we suggest that you search on it with Google.
Click here to do a Google search on hardware
 
Last edited:
Too bad my 'good' advice hasn't helped, sry. You might still try downloading vgapnp.sys and replacing it.

http://www.dynamiclink.nl/htmfiles/rframes/info_sys/info_v/9.htm

That link is a pay site, you can remove the file and reboot to CD and choose repair Windows if you prefer.

If you haven't already download the latest driver from NVidia's website. Dump shows you @ 190.38, current is 190.62

Before installing the driver, I suggest that you temporary disable the anti-virus and remove the existing driver first.



1. Click Start. In the Start Search box type "devmgmt.msc" and press Enter.
2. Expand "Display Adapters", double-click on the entry of the video card.
3. Click the tab "Driver", click "Uninstall".
4. Click Start. In the Start Search box type "appwiz.cpl" and press Enter.
5. Remove the entries related to the display adapter.



Then, reinstall the latest driver.
 
Last edited:
I uninstalled the drivers in safe mode ran driver cleaner pro then reinstalled the latest drivers. This stabilized the system for a time.
Click to expand...

That's close to the way we recommend reinstalling drivers at EVGA. The exact method is:

  • Uninstall the display adapter from the device manager, checking the box to remove software
  • Reboot in safe mode and run Driver Sweeper for any remaining nvidia display driver files
  • Reboot and install the new drivers.


When I need to discern whether a problem is hardware or OS related, I use a Linux live cd. I recommend Linux Mint, it's Ubuntu based and very user friendly for a Linux distro.

Link: Linux Mint
 
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