July 2022 Community Management Update II - Disrespect & Toxic Behavior

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As promised in the July update, a post would be made on disrespect and toxic behavior. On this topic, we will take a look at the past and forward to the future. I hope this post will also serve as a reminder to what this community is about, how it should operate, and what we should stand for. For some, it may be perceived as tough change. Others may see it as necessary and a step in the right direction.

August 21, 2016. That was the day a significant change was made in EdgeGamers history. Prior to that point, swearing was not allowed within conversation on our forums or on our game servers. For 10 years this community operated under that model and had significant success. As EdgeGamers grew in size and age the desire to relax standards and focus on disrespect versus swearing increased. Admins were asked to identify intent and keep our servers clean that way. Instead of targeting the individual who drops an occasional sh*t over voice chat, let's target those who attack others and make them feel unwelcome. As with anything, difficulties came with the change as we attempted to modify the typical culture people were accustomed to. We ended up with a desirable result after some time following the release of the new rule. However, what we didn't keep tight grasp on is how relaxing one rule and allowing flexibility and the focus of intent, which is subjective to many, may result in other areas also being relaxed.

Nearly 6 years later, I am prompted to write this post addressing disrespect, toxic behavior, and the use of excessive swearing because things have relaxed or slipped too far for comfort. With how relaxed some standards have become, some interactions can be down right embarrassing for members, admins, leaders and even our Community Management & Board teams to be associated with. Excessive use and the normalcy of swearing (sometimes in nearly every sentence or every other word) has contributed to toxic environments. Toxic environments breed an acceptable place for individuals to disrespect or harass others. When players are disrespected or harassed it breaches the foundation this community was built on. With the frequency of occurrence these issues have come to life in EdgeGamers servers, forums, or communication channels, things must change.

To put some minds at ease, you wont get to a point in this thread where we are changing our rules or going back to the rule set prior to 2016. We are however expecting much more of players, members and admins. Higher standards will be expected to deliver on our promise to provide a safe and fun environment for all gamers to participate in.

How do we make this a reality and start a shift in culture across the community? We double down on our existing rules in the Code of Conduct.
  • No disrespect towards other players.
  • Harassment of other players is prohibited.
  • No cheating, scripting or exploiting of any kind.
  • Don't disrupt server functions through excessive swearing, spamming, trolling and purposeful griefing.
  • Avoid political, religious, news, or societal conversations.
  • Recruiting and advertising is prohibited.
Disrespect will not be a thing that is brushed under the rug. Harassment is not something that will be turned a blind eye to. These interactions are not welcomed on our forums, servers, or communication channels. Individuals who choose to engage in toxic behavior like this will be disciplined in accordance with the Admin 101 trained to all of our admin team. Some players will be warned, some will be kicked and some will be banned. With our vision in mind to provide a safe and enjoyable space, these situations should be dealt with timely and consistently. I'll steal a line from Adam here to close out my thoughts for Disrespect. Just don't be a butthole.

Excessive swearing will always generate a laundry list of questions due to the subjectivity behind it. Maybe I can make it simple and say that we should look at excessive swearing as unnecessary swearing. Swearing becomes unnecessary when it's included as a noun, pronoun, verb, adjective, adverb, preposition, conjunction, and interjection in common conversation. If you're unsure what this may sound like in practice, sit down with USCG Hammer or GardenGroveVW after they've had a few beers and you'll be quick to understand. We have to rely on common sense to drive our actions here. If we have an "oh sh*t" situation where a swear is tossed out, our rules were modified to allow these situations in 2016. When we begin using a swear word in common language to the point it is every other word or used in every sentence, we may need to clean up our dirty mouth a bit. Conversation shouldn't feel cringe-worthy or embarrassing to hear for some when it comes to the use of swearing in conversation. It just gets unnecessary and contributes to an overall toxic environment this community shouldn't be comfortable with or stand for.

Surely there will be many questions on this topic. We will be be scheduling a community wide meeting in the coming weeks to address many of these questions, comments, concerns and emotional outbursts live over voice in the near future. A change in the typical norm is difficult to accept sometimes but this is an absolute necessary change for the success of the future. Simply put - enough is enough. We're better than where we are at and we need to spend some time getting to where we need to be.

As with all of my posts that I make in this "Community Management Update" series, I can't wait for the interesting comments below from those who come out of the woodwork to state their strongly worded opinions after not being present or invested in the community for some time. I look forward to your invaluable thoughts. For those of you who are here on the daily in the forums, on Discord and playing in the games we support or even those we don't, I even more look forward to your thoughts on this and can't wait to speak with you at our next meeting. I am excited for this journey of growth and change we're set on.



Check EdgeGamers out on Social Media:
Facebook | Twitter | Instagram | YouTube |
TikTok
 

QuickiexD

Toxic
=(e)=
Let's double down on swearing but the n word ending with "a" certainly is less racist than ending with "er" so if anyone is caught saying it they wont be perma'd because "they didn't know any better"!
 

Martin

Join Member Services
Manager
Let's double down on swearing but the n word ending with "a" certainly is less racist than ending with "er" so if anyone is caught saying it they wont be perma'd because "they didn't know any better"!
anything that is racist cant be less racist then another word that is racist, racism is still racism, if you see someone, being racist, report em.
 

Ric

Kings of the Carnival Creation
Manager
Haha, I remember the days of people calling us a Christian community, that’s what the “prior to 2016” part reminded me of.

We used to not allow binds, cursing, general warnings, etc.

When I first became an eG after being away for quite some time, I was caught off guard that it went from:

“Ric, please respect all players on our servers.”

To

“plz respect all players”

That’s what I struggled the hardest with. Times change and I’m an old man now who sometimes admins like I used to. Admittedly, I’ve done a lot of dumb stuff, but something that’s never left my side is my passion for eGO. Over a decade later, I remember why I joined eGO’s mission to keeping our servers punk free.

Great post Austin!
 

jeremy_duck

The long winded post guy
=(eGO)=
Something I've noticed and I think this goes more towards your point is cursing and toxicity go hand in hand most times, I've certainly noticed where if a players being toxic on the fivem server, it was usually followed up by some type of swear.

So I can say that this is a turn in the right direction as since 2017 in the fivem server, I've noticed it get more and more toxic, not to say its a toxic server but their are more toxic people nowadays than there were in 17. So, good realization.
 

Ric

Kings of the Carnival Creation
Manager
this post is cringe-worthy and embarassing

Embarrassing to embrace the ideas that eGO was founded over? To remind people what we stand for? I'm not going to go on a back and forth because I usually get into some sort of trouble when that happens, but there's a lot of history behind this post.
 
Last edited:

ncq

I made one post

As promised in the July update, a post would be made on disrespect and toxic behavior. On this topic, we will take a look at the past and forward to the future. I hope this post will also serve as a reminder to what this community is about, how it should operate, and what we should stand for. For some, it may be perceived as tough change. Others may see it as necessary and a step in the right direction.

August 21, 2016. That was the day a significant change was made in EdgeGamers history. Prior to that point, swearing was not allowed within conversation on our forums or on our game servers. For 10 years this community operated under that model and had significant success. As EdgeGamers grew in size and age the desire to relax standards and focus on disrespect versus swearing increased. Admins were asked to identify intent and keep our servers clean that way. Instead of targeting the individual who drops an occasional sh*t over voice chat, let's target those who attack others and make them feel unwelcome. As with anything, difficulties came with the change as we attempted to modify the typical culture people were accustomed to. We ended up with a desirable result after some time following the release of the new rule. However, what we didn't keep tight grasp on is how relaxing one rule and allowing flexibility and the focus of intent, which is subjective to many, may result in other areas also being relaxed.

Nearly 6 years later, I am prompted to write this post addressing disrespect, toxic behavior, and the use of excessive swearing because things have relaxed or slipped too far for comfort. With how relaxed some standards have become, some interactions can be down right embarrassing for members, admins, leaders and even our Community Management & Board teams to be associated with. Excessive use and the normalcy of swearing (sometimes in nearly every sentence or every other word) has contributed to toxic environments. Toxic environments breed an acceptable place for individuals to disrespect or harass others. When players are disrespected or harassed it breaches the foundation this community was built on. With the frequency of occurrence these issues have come to life in EdgeGamers servers, forums, or communication channels, things must change.

To put some minds at ease, you wont get to a point in this thread where we are changing our rules or going back to the rule set prior to 2016. We are however expecting much more of players, members and admins. Higher standards will be expected to deliver on our promise to provide a safe and fun environment for all gamers to participate in.

How do we make this a reality and start a shift in culture across the community? We double down on our existing rules in the Code of Conduct.
  • No disrespect towards other players.
  • Harassment of other players is prohibited.
  • No cheating, scripting or exploiting of any kind.
  • Don't disrupt server functions through excessive swearing, spamming, trolling and purposeful griefing.
  • Avoid political, religious, news, or societal conversations.
  • Recruiting and advertising is prohibited.
Disrespect will not be a thing that is brushed under the rug. Harassment is not something that will be turned a blind eye to. These interactions are not welcomed on our forums, servers, or communication channels. Individuals who choose to engage in toxic behavior like this will be disciplined in accordance with the Admin 101 trained to all of our admin team. Some players will be warned, some will be kicked and some will be banned. With our vision in mind to provide a safe and enjoyable space, these situations should be dealt with timely and consistently. I'll steal a line from Adam here to close out my thoughts for Disrespect. Just don't be a butthole.

Excessive swearing will always generate a laundry list of questions due to the subjectivity behind it. Maybe I can make it simple and say that we should look at excessive swearing as unnecessary swearing. Swearing becomes unnecessary when it's included as a noun, pronoun, verb, adjective, adverb, preposition, conjunction, and interjection in common conversation. If you're unsure what this may sound like in practice, sit down with USCG Hammer or GardenGroveVW after they've had a few beers and you'll be quick to understand. We have to rely on common sense to drive our actions here. If we have an "oh sh*t" situation where a swear is tossed out, our rules were modified to allow these situations in 2016. When we begin using a swear word in common language to the point it is every other word or used in every sentence, we may need to clean up our dirty mouth a bit. Conversation shouldn't feel cringe-worthy or embarrassing to hear for some when it comes to the use of swearing in conversation. It just gets unnecessary and contributes to an overall toxic environment this community shouldn't be comfortable with or stand for.

Surely there will be many questions on this topic. We will be be scheduling a community wide meeting in the coming weeks to address many of these questions, comments, concerns and emotional outbursts live over voice in the near future. A change in the typical norm is difficult to accept sometimes but this is an absolute necessary change for the success of the future. Simply put - enough is enough. We're better than where we are at and we need to spend some time getting to where we need to be.

As with all of my posts that I make in this "Community Management Update" series, I can't wait for the interesting comments below from those who come out of the woodwork to state their strongly worded opinions after not being present or invested in the community for some time. I look forward to your invaluable thoughts. For those of you who are here on the daily in the forums, on Discord and playing in the games we support or even those we don't, I even more look forward to your thoughts on this and can't wait to speak with you at our next meeting. I am excited for this journey of growth and change we're set on.



Check EdgeGamers out on Social Media:
Facebook | Twitter | Instagram | YouTube |
TikTok
This gives me so much faith in humanity; I love EdgeGamers: what a great community.
 

Honorstar

Thread Junky
I welcome the change our overlords bring. :D

In reality I'm glad for removing toxicity. Am I correct in assuming this still boils down to don't swear with a direct object, ie "bleep you", and don't sound like a telegraph ie bleep bleep bleepity bleeping bleep ?
 
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