Razer Lachesis Jumping

Saeten

EGO Zealot
Joined
Mar 16, 2009
Messages
1,417
Hey, Ive had my Razer lachesis mouse for around 6 months now (i love it) but i have finally had enough of this problem. Sometimes in every single game i play, my mouse will jump up a couple of feet. I don't know if its my crappy mousepad, or just the mouse. I have downloaded the Lachesis updates that fix the jumping problem but it still occurs.
 
You're supposed to use a computer mouse, not a live kangaroo mouse.

This kind:
box.jpg


Not this kind:
2001781268120299624_rs.jpg



Seriously though, according to Razer support, you do this:
PROBLEM:
My mouse cursor jumps, or I sometimes end up looking in the wrong direction in an FPS game.


SOLUTION:
If you're experiencing cursor jump issues,
1) The first course of action is to download the latest v1.64 firmware and update the mouse.
2) If the jumps still persist, try cleaning the sensor lens with a Q-tip and some alcohol, leave it to dry for 5mins and try again. Please use Isopropyl Rubbing Alcohol 99% for this purpose, you do not want to use Rubbing alcohol that contains ethanol. Isopropyl Alcohol 99% or 100% pure is commonly found in most all drug stores and medicine cabinets. Further cleaning can be obtained by using some "air in a can" or "canned air" to blow out any dust on and around the sensor assembly.
3) Also try and remove the silver-colored sticker surrounding the opening of the sensor.

If you've done all the above steps and continue to have jumps, please submit a support ticket online with the following info prepared which will aid us in further investigations:
1) Describe the motion (if any) when you experience a cursor jump. (e.g. moving slowly, drawing circles, etc)
2) Describe the mousepad that you're using. (e.g. Hard/Soft/Hybrid)
3) Does the cursor jump happen when you click the mouse or apply force to the top of the mouse?


Also, it appears the Razer site got hacked, check this out:

Update 23nd September 2009: Razer was alerted of an malicious attack to our support site this past weekend (19th September) by a malware virus or Trojan. We had earlier taken down the support page and software links to ensure all issues were resolved. If you have downloaded and installed drivers or firmware from www.razersupport.com between September 19-22 it is highly recommend that you... etc.
http://www.razersupport.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=133&nav=0,16

Hope you didn't download the driver this last weekend dude.
 
No i didn't download the drivers form 19-22, i downloaded them way before.
 
have you tried setting your mouse speed in windows to 50%. So the two settings do not conflict.

Is their anything near your computer like a microwave that could be causing interference?
 
Nope. I only have my computer beside me, and my printer. Sometimes a phone.
 
Did you follow the solution Thereven posted and open a ticket? Razer should know more about their mice then any of us.
 
Want a Deathadder? lol but yea I sometimes get it but it is mostly something in the lens
 
had the same problem in windows vista.

switched to windows 7 , problem went away

-Blue
 
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