EVGA: The Bad, the Ulgy, and the Useless.

A

Angellas

Networking Ninja
Joined
Nov 11, 2009
Messages
318
I was wondering.....any hardcore EVGA lovers out there?

Due to an OVERWHELMING number of EVGA motherboards and graphics cards that I have seen recently, I have stopped ALL sales/support for their line of equipment.

After a recent Online Support Session dealing with an EVGA motherboard, I started taking a look around the repair-bench. Seems that over 20% of the 'dead' boards that hit my bench in the last month are made by EVGA.

The last time I had such a high percentage of computer manufacture stupidity was with Hewlett Packard's DV6000 series and DV9000 series of laptop. Even this month I have 6 HP laptops on my bench for motherboard replacement. Speaks poorly of the quality, don't you agree?

I do, however, have to give a bit of leeway to the EVGA line of graphics cards. I have only had 17 cards by EVGA hit my bench for core repair (lifetime count). I'd also say that 80+% of those cards were overclocked or used in a cooperative-processing configuration (SLI/Crossfire/etc.). Not an alarming number, but with the growing number of gamers out there I believe it will only get worse.

Have any of you had trouble with your EVGA equipment?

Any hardcore fans out there that'd like to take a crack at turning me back to EVGA?

Looking for your thoughts! As it stands, I will not be offering any support to EVGA users other than direct replacements at my shop. I hate to do this as it may hurt my business income, but it's hard to fix the hopeless.
 
I've never been an EVGA motherboard owner, but video cards, yes.

My first EVGA card was a Geforce 6200 back in 2005. That card overclocked like a beast (back then it was big) and it's still kicking today. I upgraded that to an EVGA 8800gt SSC in late 2007. It also lasted me almost 2 years (still runs great today) until I upgraded a week or two ago to an EVGA GTX 275. In between all the EVGA cards, I have bought an HIS 3650, it died in under 1 month and a Sapphire 3870, it lasted 2 months.

Not saying I'm a fanboy even though it kind of seems that way, but I've always trusted them and they've never let me down in 4-5 years.
 
I've had several EVGA Products.
680i
GTX2 7990
780i
GTX 280 x2 SLI on the 780i.

I had a strange instance where I replaced my CPU from a E8660 to a Q9550 and the cores failed to be detected on the motherboard.

After a week of troubleshooting (actually a few days) it was determined that the motherboard needed to be RMAed.

I sent it in and got it back in a week. Installed the Q9550 in it and it runs fine.
Currently my Gaming rig, I just need to either replace or add new ram into it. (2GB right now :( )

I cannot support or validate anything with being a EVGA Fanboi or anything of that sort.

My main reason I picked EVGA is because their RMA department is a 30 minute drive from my house. I don't have to ship it too far and it gets back to me fairly quickly. (although I would like to just go there and drop it off, but they won't let me :( )

Would I buy another EVGA product? Yes, yes I would. I'm actually drooling over their X35 models, but haven't made the plunge into the i7 chipset yet. *sigh* I just bought a Alienware m15x. So my spending is tapped for the moment.
 
Only ever had my 9600GT. As far as I'm concerned, it's the warranty that makes them attractive, not the reputation. They offer lifetime, and AFAIK, they're the only Nvidia GPU maker that does.

As for motherboards, I prefer Gigabyte, but my htpc ASUS board has been nice too.
 
And it's possible it's user errors, like most defects.

Overclock failure being the biggest.

EVGA, is the only company I know that returns items that users have overclocked. Most other companies void the warranty.
 
Every motherboard and almost every video card I have ever owned(post Pentium 4 era) has been manufactured by EVGA. Have only ever had one RMA, and that was my 8800GT that I fried when I improperly installed a third party heat sink and proceeded to overclock the card. They replaced it no questions asked, and I got the replacement in 6 days. Their motherboards are top quality. For instance, check out this article. http://www.anandtech.com/mb/showdoc.aspx?i=3661 All EVGA P55 motherboards, except the LE(Low End), have the Lotes socket.

I don't know about about other people, but I don't have any problems. And their customer service is just outstanding.
 
Just wondering (I know....Google it, dummy....but...), what's the standard Warranty information for the EVGA products you have owned? (Specific wording/pics/links/copies/etc)

If the Warranty is that good, I may start sending boards back to the Manufacturer.

Thanks a ton to those of you that have posted! Still looking for more feedback and EVGA lovers! I just hate to add another manufacture to my "PC Chips-List" of manufacture no-no's.
 
EVGA is recognized through customer loyalty and the highest levels in customer satisfaction. We continuously work to make sure that each purchase results in a customer for life! This is part of the EVGA Difference - known for offering value and performance, as well as top notch customer service.

In keeping with our valued ideology, we are pleased to offer our customers the EVGA Limited Lifetime Warranty Program.

Products registered within 30 days of purchase will also be eligible for our EVGA Advanced RMA (EAR) Program. For details on the advanced RMA program please visit http://www.evga.com/ear/

Please Note: As EVGA strives to honor the best limited lifetime warranty in the business we have made, and will continue to make, policy changes. Make sure you read this document carefully and check back for updates.

For our retail Graphics Card and Mainboard products that carry a limited lifetime warranty and were purchased on or after June 22, 2005, EVGA will provide a limited lifetime warranty to the original purchaser of each retail product and that the product will not suffer, in material or workmanship, from any defect that adversely affects the performance of the product. This limited lifetime warranty is valid for the life of the retail product, so long as the original purchaser owns the product, based upon the following conditions:

* All EVGA Products purchased ON or AFTER November 1, 2006 MUST be registered within 30 days from ORIGINAL DATE OF PURCHASE to receive our limited lifetime warranty. (All products not registered within 30 days will ONLY receive a 1 year limited warranty.)
* Removal and or Defacing of Serial/Part number sticker(s) on ANY EVGA products WILL void ALL warranties.
* ALL Defective products sent in for RMA replacement MUST INCLUDE A COPY OF THE ORIGINAL INVOICE / RECEIPT.
* Products sent in for RMA will be repaired or replaced with a product of equal or greater performance.
* Products purchased second hand or from an auction site do not carry any warranty.
* EVGA does not offer refund on products not purchased directly from EVGA*. Refund claims would need to be processed through the vendor that sold the product, congruent to their return policy.

* [EVGA offers product refund only on products purchased directly through EVGA within 30 days of purchase.]

* There is no physical damage to the PCB, GPU/chipset, or components that are caused by: Damage during modification of any kind and water damage of any kind.
* The product is returned to EVGA in the original factory configuration and condition. All aftermarket modification must be reversed before sending in the product for replacement.
* EVGA reserves the right to claim for shipping fees along with a service charge* from the customer for any incomplete or modified product that is returned and requires repair or replacement, or when the customer is not entitled to any coverage under this limited lifetime warranty.
* The EVGA limited lifetime warranty is only eligible for products purchased in North America.
* The EVGA limited lifetime warranty is only eligible for part numbers ending in: -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX.
* EVGA does not ship replacements to PO Box addresses.
* All products shipping from EVGA's RMA department are thoroughly tested recertified products
* EVGA will cover all return shipping back to our US and Canadian customers for the RMA replacement with free ground shipping through UPS.*
* Customers located at military addresses (APO, etc) addresses, or outside the United States or Canada, will be responsible for return shipping.*

*Shipments being sent outside of the United States are sent through FedEx as Standard shipping. All RMA replacements to countries outside the United States will state Warranty Replacement on the package to assist in avoiding any Brokerage Fees through customs. EVGA is NOT responsible for any fees charged by the destination countries government body or brokers due to brokerage fees.

Shipments to military addresses will be shipped using the United States Postal Service.

EVGA reserves the right to claim for shipping fees along with a service charge* from the customer for any incomplete or modified product that is returned and requires repair or replacement, or when the customer is not entitled to any coverage under this limited lifetime warranty.

Please feel free to call us first for any needed support at (888) 880-EVGA (3842) 24 hours a day, 7 days a week.
Click to expand...

That's the limited lifetime warranty.
 
here ill try to get you back to evga

wooooooooooooo go asus!

lol guess i fail.

-Blue
 
Asus, XFX, HIS are all on my 'no, no' list. EVGA would be at the very, very bottom.


FYI, LE stands for Limited Edition, not low end, haha.
 
i used to have a 680i motherboard. didnt really like it too much. It was advertised as top of the line, so i bought it about 2 weeks after the thing came public.

There wasnt anything innovative or special about it. The layout for one, was absolutely horrible, i was having a helluva time with cable management, and because of the crap layout i had to buy longer cables. The bios was nothing special either. Actually, now that I think of it, it was utter crap. It didnt report accurate voltages, and would not overclock manually unless the stars and planets alligned correctly.

My asus board on the other hand is engineered to near perfection and the bios is the best i have seen, ever.

As for video cards I can only say that I only use MSI because they do the best job overclocking aside from perhaps XFX.

-Blue
 
I personally use/used Gigabyte, Foxconn and MSI. I haven't had any issues with any of them (except one of the Foxconn's blew up with a power supply during a storm, but doesn't count). I just built a AMD Athlon II x4 machine 2 days ago and used a MSI board. Runs great!
 
Blue Stealth said:
i used to have a 680i motherboard. didnt really like it too much. It was advertised as top of the line, so i bought it about 2 weeks after the thing came public.

There wasnt anything innovative or special about it. The layout for one, was absolutely horrible, i was having a helluva time with cable management, and because of the crap layout i had to buy longer cables. The bios was nothing special either. Actually, now that I think of it, it was utter crap. It didnt report accurate voltages, and would not overclock manually unless the stars and planets alligned correctly.

My asus board on the other hand is engineered to near perfection and the bios is the best i have seen, ever.

As for video cards I can only say that I only use MSI because they do the best job overclocking aside from perhaps XFX.

-Blue
Click to expand...

The X58 and P55 boards are several magnitudes better than the old 600's and 700's. The X58 is where EVGA made themselves a top of the line producer of motherboards.
 
Graphic Card wise they are fine. Motherboards Im strictly an ASUS user, the best of the best.

I do primarily use XFX but old EVGA 7600GT and 2 new 9800GTX, those 3 three have been running perfectly in other computers. Sounds pretty bad that 20% of their boards are dead after a while or on arrival
 
When i used to use NVidia, EVGA was the best in terms of Vid Cards...

In all my days of building pc's.. 2 dead motherboards, both EVGA, I'll stick with my trusted Gigabyte now :p

PS> x58 that i built for a friend = DOA, and the replacement was DOA aswell, EVGA lost a point in my book from there on out..
 
Current gaming rig is a 780i with a pair of 9800gx2 graphic cards - all EVGA. I run the video cards at whatever the stock speeds are. (Heresy, I know) One thing I noticed was the newer video cards kick out a huge amount of heat. What cooling might work with a single card will turn a chassis into an easy bake oven when done in SLI...
 
ooohh....I never equated heat with failing EVGA equip. I'm gonna look deeper into that one!

If that's all their problem is, I'll have to reconsider their GFX cards. I had to deal with the same issues overclocking Athlon T-Bird cores back in the day. (Yeah, I mean the OLD-school ones....we used to have to cut-locks to OC processors....and ALL boards OC'd.....you had to set jumpers for them all back then!!!!)
 
You must log in or register to reply here.

Similar threads

LukePyro
  • Article Article
Community Thoughts On GTA VI: An Extended Look
Replies
2
Views
153
Sterling
Sterling
Saf
  • Sticky
Official eGO Minecraft Player Guide
Replies
1
Views
1K
Saf
Saf

Latest posts

Back
Top