This is directed towards anyone who isn't quite sure what to do in these situations.
Look...
This group catches a lot of crap from people. It always has, it always will. This happens for a variety of reasons.
1. They don't agree with how we admin.
2. They don't see the point in our rules.
3. They don't like being told how to act.
4. Some misunderstand us because of rumors spread by others.
5. Some are just trolls who don't really care, but want to start trouble anyway.
6.
They do it for the lulz. (This fits in with #5, to an extent.)
There are many more motives to the fail, these are just some of the more common ones.
What you have to learn to do is just let stuff bounce off. It's not on our servers, it doesn't really affect us, and it doesn't really matter. If someone's going to up and believe eGO sucks solely because this guy's name says it sucks, without actually coming and checking us out first, they're probably not worth losing sleep over anyway.
As with any given group that tries to uphold any sort of morals or beliefs, there will always be those that openly oppose us, it's the nature of the beast. Just remember to remain professional in the face of loltrolls, and try to let it go in one ear and out the other. When other people see that you're maintaining your composure despite lame attacks, it often makes the attacker look like he doesn't know what he's babbling about.
Remember the panda. Don't feed the trolls.
For more information, see
"eGO Under Attack?!? What can you do to help?" by Agent86.