My Desktop Is Unresponsive:

T

TheShiv

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Well, I figured that it would be worth the shot to attempt to post here and see what you guys might think is wrong with my computer. Just for the record I am good with computers but I am beat on this one, haven't ever seen anything like it. and neither has my friends/family who has looked at it.

The computer model is: HP p6130f

I upgraded from Vista to Win 7.

I added an external videocard it is an: XTF Radeon HD 5870

I did not change the ram (It is all good we tested it in the other computer.)

Here is what is happening:
Upon startup (in normal windows boot mode) the Win. 7 will start to load and when the Window's logo appears the computer freezes and will stay frozen until a hard reboot. After the hard reboot is completed it will say that windows encountered an error during the boot process (no crap eh?) and it asks if I want to continue with the normal boot or if I want to launch startup repair. If I boot normally it does the same thing, freezes then requires a hard reboot. If I launch startup repair it freezes, then requires a hard reboot.
Basically everything except BiOS control requires a hard reboot (SafeMode, system restore, etc...)

I have Google'd it for the last month or so and have found nothing. I can't do anything with it.

Any thoughts?
 
Sounds like it's unable to read all the data properly.

Open up the case and make sure the SATA connection is secure. If you've moved it around recently, the wire may have come loose on the motherboard or the hard drive itself.

Not really too sure what else it could be other than disk errors.
 
I see one major problem and I'm being completely serious when I say this. It's an HP. HP's and Compaq's are pretty much the #1 brand of computer I see in for work. Matter of fact I got an HP laptop in for a failed display. Most of the issues are due to failed or failing hardware, among poor design characteristics.

Try to see if you can boot into safe mode. If not then boot into recovery console and run chkdisk. If chkdisk doesn't fix it, remove the external video card and try to boot again. If that doesn't work then try repair the windows install with the windows 7 disk that should have come with the computer.

That's all I can think to do at this moment.

12+ years of Experience.
 
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Mediarocker said:
I see one major problem and I'm being completely serious when I say this. It's an HP. HP's and Compaq's are pretty much the #1 brand of computer I see in for work. Matter of fact I got an HP laptop in for a failed display. Most of the issues are due to failed or failing hardware, among poor design characteristics.

Try to see if you can boot into safe mode. If not then boot into recovery console and run chkdisk. If chkdisk doesn't fix it, remove the external video card and try to boot again. If that doesn't work then try repair the windows install with the windows 7 disk that should have come with the computer.

That's all I can think to do at this moment.

12+ years of Experience.
Click to expand...

I attempted all of this. - Except booting in safemode, it freezes.- And I understand everyone's hate with HP but I mean what else can you expect, I got the computer 3 years ago, ran dual monitors on the integrated Video Card for about 6 months and then after I put the new video card it ran for about a year then this happened. For the price I got it at ($650) it was a good deal.
 
TheShiv said:
I attempted all of this. - Except booting in safemode, it freezes.- And I understand everyone's hate with HP but I mean what else can you expect, I got the computer 3 years ago, ran dual monitors on the integrated Video Card for about 6 months and then after I put the new video card it ran for about a year then this happened. For the price I got it at ($650) it was a good deal.
Click to expand...

No hate, just poor experience. :)

So you tried booting without the External GPU? I'm really thinking could be the external GPU. Possibly the driver. Do you have a spare hard disk you can run in the system to see if the drive failed? You also tried reinstalling windows?

If not, get a cd bootable linux distro. If that boots then it's most likely your hard disk has a bad FAT or sector on it. If the CD boot won't work then it's possibly a processor or mobo issue (since you tested the ram.) But let's try to continue trouble shooting before assuming the worst.
 
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Mediarocker said:
No hate, just poor experience. :)

So you tried booting without the External GPU? I'm really thinking could be the external GPU. Possibly the driver. Do you have a spare hard disk you can run in the system to see if the drive failed? You also tried reinstalling windows?

If not, get a cd bootable linux distro. If that boots then it's most likely your hard disk has a bad FAT or sector on it. If the CD boot won't work then it's possibly a processor or mobo issue (since you tested the ram.) But let's try to continue trouble shooting before assuming the worst.
Click to expand...

I was thinking the same thing too, but I pulled it out and put my main monitor into the integrated port, reactivated it in the BiOS and it did the same thing.

I haven't attempted using another hard disk yet.

I tried to install Linux onto the machine via live CD. My step-dad was helping me and he looked at the post and said he did it. (I am still learning everything when it comes to Linux and install etc...)

Another thing that I am going to try is testing the power supply to make sure it is okay. That is something a friend of mine suggested but I have doubts due to the fact it does start the boot process but doesn't finish.

One thing I might add that I forgot to add: When I initially turn it on it starts to turn on (the fans and everything start turning) and then it turns off. Then it starts again.... and then it MAGICALLY turns off. -_- (sorry just trying to add some humor.) It does this about 3 times then it turns on all the way, but still doesn't boot. Catchmydrift?
 
After that last update, Sounds more like a PSU problem. Find another PSU to plugin and test to see if it's that.

As for the live CD, you don't gotta install the live distro. If you do that you'll format your drive and lose all your data. My intent was to see if you would boot to the disk, which would rule out CPU and Mobo failure.

But since you say it's cycling, it sounds like your PSU might be having troubles. You can get an ATX tester at most electronics stores.


Make sure extra USB connectors are removed from the system. Just the mouse and keyboard should be plugged in. Faulty Hubs and devices can also cause no-boot into windows.
 
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Mediarocker said:
After that last update, Sounds more like a PSU problem. Find another PSU to plugin and test to see if it's that.

As for the live CD, you don't gotta install the live distro. If you do that you'll format your drive and lose all your data. My intent was to see if you would boot to the disk, which would rule out CPU and Mobo failure.

But since you say it's cycling, it sounds like your PSU might be having troubles. You can get an ATX tester at most electronics stores.


Make sure extra USB connectors are removed from the system. Just the mouse and keyboard should be plugged in. Faulty Hubs and devices can also cause no-boot into windows.
Click to expand...

I am sure I can get a hold of an ATX tester. I have an older computer in the garage somewhere that works but it is old (win. 95 - Yea that old)

I did infact remove all my USB connectors. - I save everything of importance on an external hard drive for this reason, so I am not to worried about losing data.

Thanks for your help Mediarocker!
 
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