This is mostly copied from Microsoft's community as its the same problem: So my mom was just telling me that the upgrade advisor keeps trying to install Windows 10 when she never clicked on the window pop up to allow it to install on her desktop. However, when we try to restart the computer (3 times now), all it wants to do is show this screen. We can bring up the start menu as that is visible, but seems that the upgrade advisor screen decides to take priority over any action we wish to do.
Is it possible to reinstall Win 7 using the current product key we currently use? Also how do we go about backing up stuff that is saved on the hard drive?
Is it possible to reinstall Win 7 using the current product key we currently use? Also how do we go about backing up stuff that is saved on the hard drive?





















Cheers!

