Welcome Frogger!
I used to roll on your game as a kid! (I think I might still have an original cartridge of it laying around somewhere).
As for the forums... When you offer lots of services, and have lots of people, and lots of responsibilities..... It can be a bit overwhelming.... I've been here for like 10 years and even I know know wtf is going on half the time.
A good tip/hint is: Don't worry about any of the crap you don't need. The forums are generally chopped up by game type, and worst to worst use the search feature, Shout in the shoutbox, or jump in Teamspeak and ask for help.
Most anyone will be willing to help you, and If anyone is a jerk about it.... Well. They won't be. But if they are.. Shoot a leader a message about it. We want to see this transition go as smoothly as possible. https://www.edge-gamers.com/leadership/