Problems connecting to Xbox Live

[Le Sac Magique]

Hi. My current setup is this:

Cable Modem --> Cable Router --> Xbox

However, when I perform a connection test I am told that the DNS server couldn't resolve the names of the Xbox Live servers; I have tried rebooting everything, I have tried forwarding the appropriate ports, and yet still no luck. Can anyone help? My service provider is Virgin Media, if it is important.

 

[Deimos]

Hmm.. I checked on Virgin Media's web site and it says they support XboxLive.... the only thing I can think of is it all the right ports open on your router (that usually the main problem)

 

[Sackman]

I hope this doesnt happen to me xD

 

[Deimos]

The following ports must be available to your Xbox 360 console for Xbox LIVE to operate correctly:

* TCP 80
* UDP 88
* UDP 3074
* TCP 3074
* UDP 53
* TCP 53

Make sure you have all those open

 

[Le Sac Magique]

Ooh, now that's interesting - before when I was checking up about port forwarding it only said that 88 and 3074 had to be open. I'll try that and tell you how it works...

 

[Deimos]

Alright, that's usually the problem. If not, do you have enough bandwidth?

 

[Mr_Orange]

Bandwidth should not be a problem with connecting to Live. I've tethered and xbox to my laptop with a crossover cable and bridged the connection thus connecting it to a sub dialup connection and connected just fine. there's no way you'd be able to play a game at those speeds but you should be able to connect

 

[Deimos]

It could be an issue though... Did checking the ports help?

 

[Le Sac Magique]

I know this ia *bare* old but I recently tried to get it working again and even with those ports opened I still get the message about the DNS server.