Graphics card stop errors.

[Prisoner416]

This used to only happen while playing Left 4 Dead, but now it happens randomly.

The computer will hard-lock, with the only fix being a reboot. Sometimes, on reboot I get the message "system has recovered from critical error", send the log to Microsoft, and the result is almost always the same.

a "thread stuck in device" or "stop error" related to the graphics card.

Is there a way to fix this? Relevant info:

Number of GPUs 2
Display Adapter NVIDIA GeForce 8200
Video Processor GeForce 9600 GSO
Video memory size 768 MBytes
Adapter DAC Type Integrated RAMDAC
BIOS String Version 62.92.4C.00.06
BIOS Date 08/01/08
Display Drivers nv4_disp.dll
Driver Version 6.14.11.8618
Driver Date 2009-06-10 10:03:00
Inf File Name oem22.inf
Inf Section Section010

Display Adapter NVIDIA GeForce 9600 GSO
Video Processor GeForce 8200
Video memory size 512 MBytes
Adapter DAC Type Integrated RAMDAC
Display Drivers nv4_disp.dll
Driver Version 6.14.11.8618
Driver Date 2009-06-10 10:03:00
Inf File Name oem22.inf
Inf Section Section005


Number of CPU(s) One Physical Processor / 2 Cores / 2 Logical Processors / 64 bits
CPU Full Name AMD Athlon(tm) 64 X2 Dual Core Processor 5800+
CPU Name AMD Athlon 64 X2 5800+
CPU Code Name Brisbane
Platform Name Socket AM2 (940)
Revision BH-G2
Technology 65 nm
Instructions MMX (+), 3DNow! (+), SSE, SSE2, SSE3, x86-64, NX, VMX
Original Clock 3000 MHz
Original System Clock 200 MHz
Original Multiplier 15.0
CPU Clock 3000 MHz
System Clock 200.0 MHz
HT Link 1000.0 MHz
Core 0 Speed 3000.1 MHz
Core 0 Multiplier 15.0
Core 1 Speed 3000.1 MHz
Core 1 Multiplier 15.0
L1 Data Cache 2 x 64 KBytes
L1 Instructions Cache 2 x 64 KBytes
L2 Cache 2 x 512 KBytes


Motherboard
Manufacturer EVGA
Model 113-M2-E113
Version 1
Serial Number

North Bridge NVIDIA GeForce 8200 Revision A2
South Bridge NVIDIA ID075C Revision A2

CPU AMD Athlon(tm) 64 X2 Dual Core Processor 5800+
Cpu Socket Socket AM2 (940)

System Slots 5 PCI

Memory Summary
Maximum Capacity 2048 MBytes
Maximum Memory Module Size 32 MBytes
Memory Slots 4
Error Correction None


Physical Memory 1792 MB Total, 1019 MB Free

 

[Master Gunns]

Do you have any more information on the "critical error" like an error code, or crash log you could provide us?

Tried reinstalling the graphics drivers (Using a driver cleaning program as well)? Or using an older set?

 

[Escher]

Yeah, the only thing I could think of is outdated drivers.
However, I would also recommend opening up your case and cleaning it out with compressed air and maybe one of those dust collector brushes. If for no other reason then regular maintenance. Dust build up on the inside of a computer is never good.

 

[Prisoner416]

Error message in Windows XP: "STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER"

Drivers are the latest version.

 

[ShadowBlade72]

Two other things it could be. Even though it's giving you a completely unrelated error, is your PSU supplying enough juice? And is the card staying cool? When cards overheat they tend to throw blue screens.

Since you said it usually only happens when playing graphic intensive games, it sounds like you're overheating.

It's just a stab from the wild, but that's my 2 cents.

 

[Prisoner416]

Resolved: Rolled back to the drivers that the card and motherboard shipped with.

NVIDIA Forceware was the culprit.

Now running Driver Version 6.14.11.7519.

No problems whatsoever. Sometimes, newer is not better.

Lock thread if you wish.

 

[Bulletsponge]

http://www.topshareware.com/Video-Card-Stability-Test-transfer-39274.htm


This will in-depth test your video card. If your system experiences a halt during this stability test, you know that it's time to replace the video card. Please let me know if this helps.

 

[InductedStorm]

Your fans are working good right? I'd hate to see this be a problem with the graphics card memory/GPU because the fan stopped running

 

[Prisoner416]

Thanks, but like I said, the problem has already been fixed via rolling back drivers.