Interesting topic; some of the responses I would not have guessed.
Let me preface my comments by saying that I am fairly new to both Edge and TF2 (and FPS for that matter), so I don't have any large background preconceptions of the way it is or should be.
A couple of things I do know though;
1) I am amazed at the resources and talent that seem to drive this Edge Gamers organization, I would never have guessed (again, I am not a long time "team" gamer) that this much effort would be put into something like this. I looked at several other orgs before joining Edge and I saw none that really compared.
2) I think our servers are very well run by the admin crew. I NEVER witness anyone (pub or member) get away with getting rudely out of hand; and it is generally handled in a very mature manner, rarely resulting in a kick (that I have seen) unless it is well deserved.
3) As a business-minded person I can't believe what an incredibly entertaining product Valve puts out, updates and keeps fresh (even with blemishes), all for zero recurring cost to the players. Even the measly $19 I paid for it (which included Half-life 2, best game ever) is outrageous in terms of bang for the buck.
4) Blackmesa is hands down the best server on the entire list (not just ours). I could go on about that but I wont?
Having said that to set my context, here are my thoughts on the topic:
It seems that School is the biggy (not for me, I'm many years out of that) and that is understandable, I have a HS kid and he has dropped to about 20% of his summer gaming time during the week (split between WoW and TF2).
I do not really understand the lag issue as a detractor. I have good gear, incredibly fast Internet, blah-blah, and still get lag spikes, and not just on Edge servers. I live with it because it is not that big a detractor for me. I don't like it, but I am not going to go play with some foul-mouthed, mic-spamming, grief-causing punks because of it. Not that that is what all other servers have, but JEEZ there is a lot of that out there.
I spend a lot of hours in the evenings and weekends, primarily on our servers, and I have no idea what this whole "banspam" thing is about?? see #2 above.
I have found that, of the things that are important to ME here is how they fall in priority:
1) Group of people (personalities as someone put it) who you get to ?know? and like to play with. Edge has some great folks (member and pub) who regularly play, and a lot of them are REALLY good, which I like even when being uber-dom'd.
2) The map; some of them I just don?t like for whatever reason, but if I have a group of friends to play with, I can live with a map that I don?t like as much. On the flip-side, I?ll drop off a map that I LOVE if I don?t ?click? with the people who are playing. I?ve even dropped off of Blackmesa (WHAT?!) for this reason.
3) Team work when playing this game. It is fun at times to just log in and try being spy to see what I can do without getting burnt to ashes a billion times, but after a while, if I?m not trying to accomplish something along with the team (e.g. cap all the points, whatever) it gets stale. The problem is, many times there are just too many people doing just that, solo-ing away without regard to the team objective. I have seen games won in a few minutes just because the other team gets organized and chooses classes in a balanced way and just roll over a team of hot dog solo-ists. If it happens too much, it is just not fun any more.
I?ll stop before I get kicked for forum spamming?