Props
Hey All, this is tomnovint, Novint's ceo. I was looking over the boards, and saw a negative experience from someone. I thought it would be good to give my two cents on it. Part of the reason I get on the boards is to understand problems and fix them.
I have to say, my respect for the company grew after seeing the time and effort you've put into not just this thread, but your support overall. Don't think I've ever seen the CEO of a company take this much time with "gamers". It is appreciated!
I'm one of the many that grabbed up a Falcon at the reduced price, honestly with the intention of simply reselling it after testing it out for awhile. I ended up enjoying it enough, that I'll be keeping it.
As you stated up front in your original meeting in vent with eGO, it WILL take some time to get used to using it. It does
I've taken to playing in non eGO servers just to avoid the stats drop while I get used to it.
Only suggestion I do have, is that your forums, especially the support forums, get some updates... Took some time to figure out how to get it working in Steam games, and then took more time to figure out where to download them. Would be extremely helpful to have a "Download Most Up To Date Drivers HERE" link/button on the front page.
But, overall, a positive experience for me.
Thanks for taking the time to help out in here, and thank you for choosing eGO
