Terrible Vista Netlag. Wireless Network Specialist required! Will pay in TF2 hats!

s3rv0

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So, I've posted one thread on this already, but out of desperation and lack of help from steam support, I'm coming here again.

About 1-2 months ago, I started to get massive netlag in game. Game-ending, impossible to deal with lag. It happens in game, and when just web-browsing, and it's very unpredictable. At times, I simply can't even load a page. Other times, I can browse the web fine. I can never get in a TF2 server without massive lag though.

I have no idea what's causing this, but I have it pretty firmly narrowed down to something with Vista 64-bit, which I'm running. Here's what I've done, and how I've come to the conclusion:

1.) I disable WLAN autoconfig with C:\Windows\System32\cmd.exe /k netsh wlan set autoconfig enabled=no interface="Wireless Network Connection 3". Vista is known to have that auto-network polling thing that causes bad lag. For a while, this worked. Then the problem resurfaced.
2.) I've tried Vista Anti-lag, and well as WLAN Optimizer. They haven't done a darn thing, but I still try them hopefully now and again to see if somehow it might help. It never does.
3.) I'm trying to use my wireless chipset maker's Wireless Lan Utility so that I can totally stop and disable the WLAN Autoconfig service through control panel > administrative tools > services menu. However, when I do this, I lose connection to the network and cannot find any networks, with Windows or the third party software, until I restart the service. Note: Disabling the service and stopping it this way is different than the note I gave in #1 above.
4.) When the problems started, I had a different router and network card. Bought a new NIC and router, and replaced the NIC first. The problem persisted. Replaced the router, and problems persisted. My signal strength is substantially better now, so I kept the new hardware, but the problem is still very much there.
5.) When I am getting this massive lag, it's like I have no connection to the network...except I sort of do. Drunkenf00l's idler still runs and maintains connection, and I can still do instant messaging. I just lose like 99% of my throughput, can't really do any web browsing or anything. And, as always, can't really do online gaming.
6.) There are many other machines that use this wireless network with great ease. Thankfully, they all have varying operating systems which have allowed me to narrow this down to a problem with Vista 64-bit. This includes a laptop with Vista 32 bit, a laptop with XP, my PSP using the PSP 3000 series OS and web browser, and they all work flawlessly, all the time.
7.) This weekend a friend of mine is coming over with an 80 foot cat-5 cable, every foot of which will be needed to get me to the router. Then we plan on diagnosing whether or not this is strictly a wireless issue or a problem with networking in general. I'm thinking it's just wireless, as Vista 64 is known to have lots of problems in that department. I'll update the results of that when I have them.


I am DYING to play TF2. I've got some decent single player games on here, but they're getting old. I miss my TF2 peeps, especially the parts where I stab them in the back. ;_;

If you can permanently solve this problem, pick your hat. I have 2 medic hats, 1 scout, 1 heavy, 1 spy, 1 demo hat. Take your pick. Or if you really want something else, I'll give it to you as soon as I get it. I've spent months of troubleshooting this problem and simply cannot find a solution. Halp!
 
I have SP2. Is there something I should know about it?

Specs: AMD Phenom II X4 940 processor
4 gb Kingston HyperX RAM
ATI Radeon 9840 4870 X2 2gb
Windows Vista 64 bit SP2
My router: Netgear RangeMax Dual Band Wireless N Router WNDR3300
NIC: Linksys Wireless N PCI Adapter with Dual-Band WMP600N


I'm at wit's end. I have no idea what's causing this, and whether or not a wired connection would solve the issue. It'll be about 9 months before we move out of here, and I'd REALLY like not to have to wait that long to get into a place whose layout will support a wired connection, just so I can play online games again.
 
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You wouldn't happen to have any system restore points from before the problem started? It would at least be worthwhile for diagnostic purposes, if the problem is still there it may not be software related at all., etc.
 
What security software are you running? We just had an enterprise level issue with Symantec Endpoint Protection (SEP) That Symantec has no answers for yet.
 
have you tried reformatting your pc? why not give it a try and only update to sp1 and see if it works. It would eb aworth a try imo.
 
have you tried reformatting your pc? why not give it a try and only update to sp1 and see if it works. It would eb aworth a try imo.

Save your self some time and don't try this "Solution".

Are you in an area with many wireless networks such as an apartment complex? If this is the case download NetStumbler and see how many other networks are in your area and what channel they are operating on. http://www.netstumbler.com/downloads/

You said that there are many other computers using this connection. Could it be that you are overloading the bandwidth with all of the other computers that are attached....
 
Vista = fail. =( I would know.

That has nothing to do with it at all. The problem could be a hardware issue, his isp, his router etc., I've been using vista for 3 years and never has it given me any problems such as servo's.
 
What drivers are you using for that wireless card? Can you monitor the connection with it and see if the signal quality bounces around at all?

I just bought a new wireless pci card and I had the same issue. It turns out my signal strength was high (80%) but my signal quality would drop to 1mbps making games unplayable.

Also have you tried plugging your new computer directly into your internet?

edit:hmmm I see you can't really try plugging it in directly, that would really narrow down the problem though.
 
I'm using the most up-to-date Vista x64 drivers available for my card.

@ Goretex - How did you solve your problem? Just update drivers?

@ Other folks - the problem is most likely not router-related. I've swapped out two different routers and the problem carries on exactly as it has, as though nothing had changed. Same for the NIC.

Vista 64 is known to have wireless issues like this, but apparently, if you read forums wherein people discuss the problem and possible solutions, no one really knows the cause of all of the issues, and no solutions seem guaranteed to work.


What I'm trying to do now is this: You can soft disable WLAN Autoconfig on a network connection like I explained in my first post. You can also go to control panel > administrative tools > services, and scroll way to the bottom and hard disable the service and stop it if it's already running. Now, that would ensure that the WLAN autoconfig issue vista has isn't causing the lag. I would just need to use third party software to maintain a connection at that point. Normally, using the soft switch like I explained in my first post, I can turn off the service and then maintain a connection once I have one. When I hard stop it and disable it, however, the connection is dropped in windows' wireless utility as well as the third party utility that came with my NIC drivers (the 3rd party utility designed to work with my card). Anyone know a way to hard disable that service from that menu, and yet still be able to find and connect to networks with third party software? This is probably the only diagnosis tool and possible solution left that I haven't tried.
 
This is probably the only diagnosis tool and possible solution left that I haven't tried.

...Yet we haven't seen the output from NetStumbler to see if the problem lies with many wireless networks in your area all on the same channel causing a lot of interference. Its a simple start.
 
...Yet we haven't seen the output from NetStumbler to see if the problem lies with many wireless networks in your area all on the same channel causing a lot of interference. Its a simple start.

As is a system restore, completely reversible and will take 15 minutes to find out of a problem is software related.


Or you can grope around endlessly trying to do this, it shouldn't be this high up on the list of things to try imo:
What I'm trying to do now is this: You can soft disable WLAN Autoconfig on a network connection like I explained in my first post. You can also go to control panel > administrative tools > services, and scroll way to the bottom and hard disable the service and stop it if it's already running. Now, that would ensure that the WLAN autoconfig issue vista has isn't causing the lag. I would just need to use third party software to maintain a connection at that point. Normally, using the soft switch like I explained in my first post, I can turn off the service and then maintain a connection once I have one. When I hard stop it and disable it, however, the connection is dropped in windows' wireless utility as well as the third party utility that came with my NIC drivers (the 3rd party utility designed to work with my card). Anyone know a way to hard disable that service from that menu, and yet still be able to find and connect to networks with third party software? This is probably the only diagnosis tool and possible solution left that I haven't tried.
 
Sorry, forgot to mention: There's only one other network that is around our area, and that is weak at best. I currently have our network on channel 1 instead of default 6 to minimize possible interference from nearby wireless networks. No dice on that one.
 
How far away from your pc is the AP? How many walls must the signal go through? Through multiple floors? What are the walls made of?
 
Sorry, forgot to mention: There's only one other network that is around our area, and that is weak at best. I currently have our network on channel 1 instead of default 6 to minimize possible interference from nearby wireless networks. No dice on that one.

How about other possible interference? 2.4Ghz phones will SHUT DOWN a wireless network with the interference, and they have fairly long range. If a neighbor talks on the phone a lot, and happens to have a 2.4Ghz phone, your network will suffer the consequences. It would also cause the intermittent problem you describe, because when you hang up the phone, the interference will stop.
 
I really don't believe the problem to be interference. When my computer is not able to use the network, I can grab a laptop and sit right next to my machine and hop on and browse the web to my heart's content, all while my gaming rig sits there and chokes. Doesn't seem quite right, especially considering the much newer, much nicer NIC in my PC.
 
Update: Tried the wired connection today. Worked perfectly. I was able to game for a while no problems, browse uninterrupted, and I downloaded 3 gigs of data in just around 2 hours. Normally it would have taken me weeks for that.

The crappy part: The folks that own this place don't want us having any exposed wiring, and don't want us drilling through the wall, so I'm left troubleshooting the wireless, or possibly paying for a second cable modem to use downstairs. The first one is part of someone's home office that they use to VPN to the company network, and the machine provided by the company has no wireless capabilities, and we're not allowed to touch or move it...heh. So, unfortunately my situation is very constricting.

If charter allows us a second IP and modem on this account for only $5 or $10 a month, I'm gonna just do that and call it a day on this issue. Better a bandaid that covers the issue adequately than groping around for weeks for a permanent solution. But, for now, we have that tidbit of info. It's only a wireless problem, and as I've said, I've used two different NICS and the problem is identical, despite the different brands and models of the cards. So, I'm left with software to blame for possibly causing this issue...unfortunately, I hadn't put on any software on this machine since shortly after I got it. Steam, some anti-virus, that's it really. That stuff had all worked for months before this issue ever came up, so I'm left confused as to what could be causing this.

Anyone ever heard of anything like this? It's bizarre, frustrating, and googling hasn't revealed much. Unfortunately there are so many problems similar to this one, that it's difficult to lock down someone who's having this problem and possibly has found a solution. There are just so many other Vista lag issues that who knows if you're fixing your problem or just fooling around doing something totally unrelated and useless... :\

Thanks for all the help so far to everyone though, I do appreciate it.

And I just got the Bonk! Helmet today, so that's also up for grabs for anyone who can solve my problem wirelessly. :D
 
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